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former FTC Conference Center
601 New Jersey Avenue, NW Washington DC 20001

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Event Description

Organized by the OECD's Committee on Consumer Policy and hosted by the FTC, this workshop examined approaches to consumer dispute resolution and redress in OECD member countries. Experts from governments, business, consumer groups, and academia explored different mechanisms for consumers to resolve disputes and obtain monetary redress, and exchanged views about the advantages and disadvantages of the different mechanisms in the cross border context.

FTC Privacy Policy

Under the Freedom of Information Act (“FOIAâ€) or other laws, we may be required to disclose to outside organizations the information you provide when you pre-register for events that require registration. The Commission will consider all timely and responsive public comments, whether filed in paper or electronic form, and as a matter of discretion, we make every effort to remove home contact information for individuals from the public comments before posting them on the FTC website.

The FTC Act and other laws we administer permit the collection of your pre-registration contact information and the comments you file to consider and use in this proceeding as appropriate. For additional information, including routine uses permitted by the Privacy Act, see the Commission’s Privacy Act system for public records and comprehensive privacy policy.

This event will be open to the public and may be photographed, videotaped, webcast, or otherwise recorded.  By participating in this event, you are agreeing that your image — and anything you say or submit — may be posted indefinitely at ftc.gov or on one of the Commission's publicly available social media sites.