%PDF-1.2 %âãÏÓ 10 0 obj << /Length 11 0 R >> stream BT 274.08 74.88 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (Page 1 of 15) Tj -56.4 633.6 TD /F1 12 Tf (UNITED STATES OF AMERICA) Tj -4.8 -14.16 TD (FEDERAL TRADE COMMISSION) Tj -140.88 -28.32 TD ( ) Tj ET 72 664.08 224.64 0.72 re f BT 288 651.84 TD (\)) Tj -216 -14.16 TD (In the Matter of) Tj 216 0 TD (\)) Tj 72 0 TD (FILE NO. 002-3061) Tj -72 -14.16 TD (\)) Tj -216 -14.16 TD (JUNO ONLINE SERVICES, INC.,) Tj 216 0 TD (\)) Tj 72 0 TD (AGREEMENT CONTAINING) Tj -288 -14.16 TD ( ) Tj 36 0 TD (a corporation.) Tj 180 0 TD (\)) Tj 72 0 TD (CONSENT ORDER) Tj -72 -14.16 TD (\)) Tj 36 0 TD ( ) Tj -252 -14.16 TD ( ) Tj ET 72 564.96 224.64 0.72 re f BT 296.64 566.88 TD (\)) Tj -188.64 -42.24 TD /F0 12 Tf (The Â鶹´«Ã½ Trade Commission has conducted an investigation of certain acts and) Tj -36 -14.16 TD (practices of Juno Online Services, Inc., a corporation \() Tj -1.68 Tc (\223) Tj 0 Tc (proposed respondent) Tj -1.44 Tc (\224) Tj 0 Tc (\). Proposed) Tj 0 -14.16 TD (respondent, having been represented by counsel, is willing to enter into an agreement containing a) Tj T* (consent order resolving the allegations contained in the attached draft complaint. Therefore,) Tj 36 -28.32 TD (IT IS HEREBY AGREED by and between Juno Online Services, Inc., by its duly) Tj -36 -14.16 TD (authorized officer, and counsel for the Â鶹´«Ã½ Trade Commission that:) Tj 0 -28.32 TD (1.) Tj 36 0 TD (Proposed respondent Juno Online Services, Inc., is a Delaware corporation with its) Tj -36 -14.16 TD (principal office or place of business at 1540 Broadway, New York, NY 10036.) Tj 0 -28.32 TD (2.) Tj 36 0 TD (Proposed respondent admits all the jurisdictional facts set forth in the draft complaint.) Tj -36 -28.32 TD (3.) Tj 36 0 TD (Proposed respondent waives:) Tj 0 -28.32 TD (a. ) Tj 36 0 TD (Any further procedural steps;) Tj -36 -28.32 TD (b. ) Tj 36 0 TD (The requirement that the Commission's decision contain a statement of findings of) Tj 0 -14.16 TD (fact and conclusions of law; and) Tj -36 -28.32 TD (c. ) Tj 36 0 TD (All rights to seek judicial review or otherwise to challenge or contest the validity) Tj 0 -14.16 TD (of the order entered pursuant to this agreement.) Tj -72 -28.32 TD (4.) Tj 36 0 TD (This agreement shall not become part of the public record of the proceeding unless and) Tj -36 -14.16 TD (until it is accepted by the Commission. If this agreement is accepted by the Commission, it,) Tj 0 -14.16 TD (together with the draft complaint, will be placed on the public record for a period of thirty \(30\) ) Tj T* (days and information about it publicly released. The Commission thereafter may either withdraw) Tj T* (its acceptance of this agreement and so notify proposed respondent, in which event it will take) Tj T* (such action as it may consider appropriate, or issue and serve its complaint \(in such form as the) Tj T* (circumstances may require\) and decision in disposition of the proceeding. ) Tj ET endstream endobj 11 0 obj 3120 endobj 4 0 obj << /Type /Page /Parent 5 0 R /Resources << /Font << /F0 6 0 R /F1 8 0 R >> /ProcSet 2 0 R >> /Contents 10 0 R >> endobj 13 0 obj << /Length 14 0 R >> stream BT 274.08 74.88 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (Page 2 of 15) Tj -202.08 633.84 TD (5.) Tj 36 0 TD (This agreement is for settlement purposes only and does not constitute an admission by) Tj -36 -14.16 TD (proposed respondent that the law has been violated as alleged in the draft complaint, or that the) Tj 0 -14.16 TD (facts as alleged in the draft complaint, other than the jurisdictional facts, are true.) Tj 0 -28.32 TD (6.) Tj 36 0 TD (This agreement contemplates that, if it is accepted by the Commission, and if such) Tj -36 -14.16 TD (acceptance is not subsequently withdrawn by the Commission pursuant to the provisions of) Tj 0 -14.16 TD (Section 2.34 of the Commission's Rules, the Commission may, without further notice to proposed) Tj T* (respondent, \(1\) issue its complaint corresponding in form and substance with the attached draft) Tj T* (complaint and its decision containing the following order in disposition of the proceeding, and \(2\)) Tj T* (make information about it public. When so entered, the order shall have the same force and effect) Tj T* (and may be altered, modified, or set aside in the same manner and within the same time provided) Tj T* (by statute for other orders. The order shall become final upon service. Delivery of the complaint) Tj T* (and the decision and order to proposed respondent's address as stated in this agreement by any) Tj T* (means specified in Section 4.4\(a\) of the Commission's Rules shall constitute service. Proposed) Tj T* (respondent waives any right it may have to any other manner of service. The complaint may be) Tj T* (used in construing the terms of the order, and no agreement, understanding, representation, or) Tj T* (interpretation not contained in the order or the agreement may be used to vary or contradict the) Tj T* (terms of the order.) Tj 0 -28.32 TD (7.) Tj 36 0 TD (Proposed respondent has read the draft complaint and consent order. It understands that) Tj -36 -14.16 TD (it may be liable for civil penalties in the amount provided by law and other appropriate relief for) Tj 0 -14.16 TD (each violation of the order after it becomes final.) Tj 213.84 -28.32 TD (ORDER) Tj ET 285.84 381.12 40.56 0.72 re f BT 268.56 354.72 TD (DEFINITIONS) Tj -160.56 -28.32 TD (For purposes of this order, the following definitions shall apply:) Tj -36 -28.32 TD (1.) Tj 36 0 TD (Unless otherwise specified, "respondent" shall mean Juno Online Services, Inc., a) Tj -36 -14.16 TD (corporation, its successors and assigns and its officers, agents, representatives, and employees.) Tj 0 -28.32 TD (2.) Tj 36 0 TD ("Clearly and conspicuously" shall mean as follows:) Tj 0 -28.32 TD (A.) Tj 36 0 TD (In an advertisement communicated through an electronic medium \(such as) Tj 0 -14.16 TD (television, video, radio, and interactive media such as the Internet, online services) Tj T* (and software\), the disclosure shall be presented simultaneously in both the audio) Tj T* (and visual portions of the advertisement. ) Tj 199.44 0 TD (Provided that) Tj ET 343.44 182.88 64.32 0.72 re f BT 407.76 184.8 TD (, in any advertisement) Tj -263.76 -14.16 TD (presented solely through visual or audio means, the disclosure may be made) Tj 0 -14.16 TD (through the same means in which the ad is presented. ) Tj 259.44 0 TD (Provided further that) Tj ET 403.44 154.56 99.84 0.72 re f BT 503.28 156.48 TD (, in any) Tj -359.28 -14.16 TD (advertisement communicated through interactive media which is presented) Tj 0 -14.16 TD (predominantly through visual or audio means, the disclosure may be made through) Tj T* (the same means in which the ad is predominantly presented. The audio disclosure) Tj ET endstream endobj 14 0 obj 3707 endobj 12 0 obj << /Type /Page /Parent 5 0 R /Resources << /Font << /F0 6 0 R >> /ProcSet 2 0 R >> /Contents 13 0 R >> endobj 16 0 obj << /Length 17 0 R >> stream BT 274.08 74.88 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (Page 3 of 15) Tj -130.08 633.84 TD (shall be delivered in a volume and cadence sufficient for an ordinary consumer to) Tj 0 -14.16 TD (hear and comprehend it. The visual disclosure shall be of a size and shade, with a) Tj T* (degree of contrast to the background against which it appears, and shall appear on) Tj T* (the screen for a duration and in a location, sufficiently noticeable for an ordinary) Tj T* (consumer to read and comprehend it.) Tj -36 -28.32 TD (B.) Tj 36 0 TD (In a print advertisement, promotional material, or instructional manual, the) Tj 0 -14.16 TD (disclosure shall be in a type size and location sufficiently noticeable for an ordinary) Tj T* (consumer to read and comprehend it, in print that contrasts with the background) Tj T* (against which it appears.) Tj -36 -28.32 TD (C.) Tj 36 0 TD (On a product label, the disclosure shall be in a type size and location on the) Tj 0 -14.16 TD (principal display panel sufficiently noticeable for an ordinary consumer to read and) Tj T* (comprehend it, in print that contrasts with the background against which it) Tj T* (appears.) Tj -72 -28.32 TD (The disclosure shall be in understandable language and syntax. Nothing contrary to, inconsistent) Tj 0 -14.16 TD (with, or in mitigation of the disclosure shall be used in any advertisement or on any label.) Tj 0 -28.32 TD (3.) Tj 36 0 TD (In the case of advertisements disseminated by means of an interactive medium, such as the) Tj -36 -14.16 TD (Internet, online services and software, a disclosure made "through the use of a hyperlink" shall) Tj 0 -14.16 TD (mean a hyperlink that in itself is clear and conspicuous, is clearly identified as a hyperlink, is) Tj T* (labeled to convey the nature and relevance of the information it leads to, is on the same Web page) Tj T* (or other electronic page, and proximate to the triggering representation, and takes the consumer) Tj T* (directly to the disclosure on the click-through electronic page or other display screen or panel.) Tj 0 -28.32 TD (4.) Tj 36 0 TD ("Commerce" shall mean as defined in Section 4 of the Â鶹´«Ã½ Trade Commission Act, 15) Tj -36 -14.16 TD (U.S.C. \247 44.) Tj 230.4 -28.32 TD (I.) Tj -194.4 -28.32 TD (IT IS ORDERED that respondent, directly or through any corporation, subsidiary,) Tj -36 -14.16 TD (division, or other device, in connection with the advertising, promotion, offering for sale, sale or) Tj 0 -14.16 TD (distribution of any electronic mail, Internet, or other online service in or affecting commerce, shall) Tj T* (not misrepresent, in any manner, expressly or by implication:) Tj 36 -28.32 TD (A.) Tj 36 0 TD (the price or cost to consumers of such service;) Tj -36 -28.32 TD (B.) Tj 36 0 TD (the ability of or terms by which consumers can cancel any such service;) Tj -36 -28.32 TD (C.) Tj 36 0 TD (the amount of time consumers have to use such service during any free trial period) Tj 0 -14.16 TD (without incurring any charges or fees;) Tj -36 -14.16 TD (D.) Tj 36 0 TD (that any such service is available for purchase when it is not; and) Tj ET endstream endobj 17 0 obj 3151 endobj 15 0 obj << /Type /Page /Parent 5 0 R /Resources << /Font << /F0 6 0 R >> /ProcSet 2 0 R >> /Contents 16 0 R >> endobj 19 0 obj << /Length 20 0 R >> stream BT 274.08 74.88 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (Page 4 of 15) Tj -166.08 619.68 TD (E.) Tj 36 0 TD (the purpose for which respondent is requesting or collecting credit card or any) Tj 0 -14.16 TD (other personally identifying information from consumers.) Tj 156.48 -28.32 TD (II.) Tj -192.48 -28.32 TD (IT IS FURTHER ORDERED that respondent, directly or through any corporation,) Tj -36 -14.16 TD (subsidiary, division, or other device, in connection with the advertising, promotion, offering for) Tj 0 -14.16 TD (sale, sale or distribution of any electronic mail, Internet or other online service, in or affecting) Tj T* (commerce, shall not begin to compute:) Tj 36 -28.32 TD (A.) Tj 36 0 TD (the billing cycle for such service; or) Tj -36 -28.32 TD (B.) Tj 36 0 TD (any free trial period for such service,) Tj -72 -28.32 TD (until the consumer is able to access such electronic mail, Internet or other online service.) Tj 36 -28.32 TD (Provided that) Tj ET 108 466.08 64.32 0.72 re f BT 172.32 468 TD (, where an existing subscriber to any of respondent) Tj -2.88 Tc (\222) Tj 0 Tc (s services requires a) Tj -100.32 -14.16 TD (software upgrade or any new or existing subscriber requires a hardware installation to use any) Tj 0 -14.16 TD (such electronic mail, Internet or other online service in the manner advertised, respondent may) Tj T* (comply with this Part if it provides clear and conspicuous notice, prior to such subscriber) Tj T* (registering for such service, of the date certain from which respondent will begin to compute the) Tj T* (\(i\) billing cycle for such service; or \(ii\) any free trial period for such service.) Tj 226.32 -28.32 TD (III.) Tj -190.32 -28.32 TD (IT IS FURTHER ORDERED that respondent, directly or through any corporation,) Tj -36 -14.16 TD (subsidiary, division, or other device, in connection with the advertising, promotion, offering for) Tj 0 -14.16 TD (sale, sale or distribution of any electronic mail, Internet or other online service, in or affecting) Tj T* (commerce, shall disclose, clearly and conspicuously:) Tj 36 -28.32 TD (A.) Tj 36 0 TD (in any advertisements or promotional materials for such service, any and all) Tj 0 -14.16 TD (obligations of the consumer to cancel the service to avoid incurring any charges or) Tj T* (fees; and) Tj -36 -28.32 TD (B.) Tj 36 0 TD (during the registration process for any such service and thereafter, in a manner that) Tj 0 -14.16 TD (is readily accessible by consumers: \(1\) all cancellation procedures consumers must) Tj T* (follow to cancel the service; and \(2\) the date certain by which consumers must) Tj T* (cancel the service to avoid incurring any charges or fees. ) Tj -36 -28.32 TD (Provided that) Tj ET 108 140.4 64.32 0.72 re f BT 172.32 142.32 TD (, for the purposes of Part III. B, the information respondent is required to) Tj -100.32 -14.16 TD (clearly and conspicuously disclose shall be deemed ) Tj -1.68 Tc (\223) Tj 0 Tc (readily accessible) Tj -1.44 Tc 1.44 Tw (\224 ) Tj 0 Tc 0 Tw (if respondent makes such) Tj 0 -14.16 TD (information available to consumers:) Tj ET endstream endobj 20 0 obj 3136 endobj 18 0 obj << /Type /Page /Parent 5 0 R /Resources << /Font << /F0 6 0 R >> /ProcSet 2 0 R >> /Contents 19 0 R >> endobj 22 0 obj << /Length 23 0 R >> stream BT 274.08 74.88 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (Page 5 of 15) Tj -166.08 619.68 TD (1.) Tj 36 0 TD (through the use of a clear and conspicuous hyperlink on respondent) Tj -2.88 Tc (\222) Tj 0 Tc (s Web site,) Tj 0 -14.16 TD (that is labeled to convey the nature and relevance of the information it leads to,) Tj T* (and directly takes the consumer to the information required by Part III. B on the) Tj T* (click-through electronic page or other display screen or panel; and ) Tj -36 -28.32 TD (2.) Tj 36 0 TD (through the use of a toll free telephone number. ) Tj -36 -14.16 TD ( ) Tj 190.08 -14.16 TD (IV.) Tj -190.08 -28.32 TD (IT IS FURTHER ORDERED that respondent, directly or through any corporation,) Tj -36 -14.16 TD (subsidiary, division, or other device, in connection with the advertising, promotion, offering for) Tj 0 -14.16 TD (sale, sale or distribution of any electronic mail, Internet or other online service, in or affecting) Tj T* (commerce, shall:) Tj 36 -28.32 TD (A.) Tj 36 0 TD (provide to consumers reasonable means to cancel any such service, including, but) Tj 0 -14.16 TD (not limited to, means to cancel electronically and through a toll-free telephone) Tj T* (number. ) Tj T* ( ) Tj T* ( ) Tj 31.2 0 TD (Provided that) Tj ET 175.2 437.76 64.32 0.72 re f BT 239.52 439.68 TD (, respondent shall only be required to clearly and) Tj -95.52 -14.16 TD (conspicuously disclose the means to cancel electronically to any consumer whose) Tj 0 -14.16 TD (request for cancellation through a toll-free telephone number is not answered by) Tj T* (respondent within 2 minutes;) Tj -36 -14.16 TD ( ) Tj 0 -14.16 TD (B.) Tj 36 0 TD (maintain adequate customer support to receive and process consumers) Tj -2.88 Tc 2.88 Tw (\222 ) Tj 0 Tc 0 Tw (requests) Tj 0 -14.16 TD (for cancellation of any such service; and) Tj -36 -28.32 TD (C.) Tj 36 0 TD (process promptly any consumer) Tj -2.88 Tc (\222) Tj 0 Tc (s request for cancellation of any such service and) Tj 0 -14.16 TD (terminate such service prior to the next billing cycle.) Tj 156.24 -28.32 TD (V.) Tj -192.24 -28.32 TD (IT IS FURTHER ORDERED that respondent, directly or through any corporation,) Tj -36 -14.16 TD (subsidiary, division, or other device, in connection with the advertising, promotion, offering for) Tj 0 -14.16 TD (sale, sale or distribution of any electronic mail, Internet or other online service that is sold or) Tj T* (distributed in connection with the purchase of another product or service, shall not make any) Tj T* (representation, in any manner, expressly or by implication, about the price or cost to consumers of) Tj T* (such electronic mail, Internet or other online service, or of such other products or services, unless) Tj T* (it clearly and conspicuously discloses:) Tj 36 -28.32 TD (A.) Tj 36 0 TD (the dollar amounts of any and all fees, charges, rebate repayments, and other costs) Tj 0 -14.16 TD (consumers are required to pay to cancel any such electronic mail, Internet or other) Tj T* (online service; ) Tj ET endstream endobj 23 0 obj 3315 endobj 21 0 obj << /Type /Page /Parent 5 0 R /Resources << /Font << /F0 6 0 R >> /ProcSet 2 0 R >> /Contents 22 0 R >> endobj 25 0 obj << /Length 26 0 R >> stream BT 274.08 74.88 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (Page 6 of 15) Tj -166.08 619.68 TD (B.) Tj 36 0 TD (that consumers may have to pay long distance telephone charges, or if it is the) Tj 0 -14.16 TD (case, any other costs in excess of local telephone service charges to access such) Tj T* (electronic mail, Internet, or other online service;) Tj -36 -28.32 TD (C.) Tj 36 0 TD (the dollar amounts of any costs assessed by respondent, if any;) Tj -36 -28.32 TD (D.) Tj 36 0 TD (means for consumers to determine the telephone numbers available for accessing) Tj 0 -14.16 TD (such electronic mail, Internet, or other online service and the town or city where) Tj T* (those numbers are located; and) Tj -36 -28.32 TD (E.) Tj 36 0 TD (that consumers should contact their local telephone company to determine whether) Tj 0 -14.16 TD (using the access telephone number for the location closest to them will incur) Tj T* (charges in excess of local telephone service charges.) Tj -72 -28.32 TD (Provided that) Tj ET 72 494.4 64.32 0.72 re f BT 136.32 496.32 TD (, in the case of advertisements disseminated by means other than through an) Tj -64.32 -14.16 TD (interactive electronic medium, respondent may comply with Part V. E above by making a clear) Tj 0 -14.16 TD (and conspicuous disclosure of the information required by that subpart at the time consumers) Tj T* (inquire, through means provided by respondent, about the availability of telephone numbers for) Tj T* (accessing any such electronic mail, Internet or other online service and the town or city where) Tj T* (those numbers are located.) Tj 0 -28.32 TD (Provided further that) Tj ET 72 395.28 99.84 0.72 re f BT 171.84 397.2 TD (, in the case of advertisements disseminated through an interactive electronic) Tj -99.84 -14.16 TD (medium, respondent may make the disclosures required by this Part through the use of a hyperlink) Tj 0 -14.16 TD (as follows:) Tj 36 -28.32 TD (1.) Tj 36 0 TD (For Part V. A above, any hyperlinks used must be labeled: ) Tj -1.68 Tc (\223) Tj 0 Tc (Early Cancellation) Tj 0 -14.16 TD (May Result in Additional Charges. Click Here.) Tj -1.44 Tc (\224) Tj 0 Tc (; and) Tj -36 -28.32 TD (2.) Tj 36 0 TD (For Part V. B through E above, any hyperlinks used must be labeled: ) Tj -0.1527 Tc (\223Additional) Tj 0 -14.16 TD 0 Tc (Phone Charges May Apply. Click Here.) Tj -1.44 Tc (\224) Tj 154.08 -28.32 TD 0 Tc (VI.) Tj -190.08 -28.32 TD (IT IS FURTHER ORDERED that respondent, directly or through any corporation,) Tj -36 -14.16 TD (subsidiary, division, or other device, in connection with the advertising, promotion, offering for) Tj 0 -14.16 TD (sale, sale or distribution of any electronic mail, Internet or other online service not covered under) Tj T* (Part V of this order, in or affecting commerce, shall not make any representation, in any manner,) Tj T* (expressly or by implication, about the price or cost to consumers of such service, unless it clearly) Tj T* (and conspicuously discloses:) Tj 36 -28.32 TD (A.) Tj 36 0 TD (that consumers may have to pay long distance telephone charges or, if it is the) Tj 0 -14.16 TD (case, any other costs in excess of local telephone service charges to access such) Tj ET endstream endobj 26 0 obj 3252 endobj 24 0 obj << /Type /Page /Parent 5 0 R /Resources << /Font << /F0 6 0 R >> /ProcSet 2 0 R >> /Contents 25 0 R >> endobj 29 0 obj << /Length 30 0 R >> stream BT 274.08 74.88 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (Page 7 of 15) Tj -130.08 633.84 TD (electronic mail, Internet, or other online service; ) Tj -36 -28.32 TD (B.) Tj 36 0 TD (the dollar amounts of any costs assessed by respondent, if any;) Tj -36 -28.32 TD (C.) Tj 36 0 TD (means for consumers to determine the telephone numbers available for accessing) Tj 0 -14.16 TD (any such service and the town or city where those numbers are located; and ) Tj -36 -28.32 TD (D.) Tj 36 0 TD (that consumers should contact their local telephone company to determine whether) Tj 0 -14.16 TD (using the access telephone number for the location closest to them will incur) Tj T* (charges in excess of local telephone service charges.) Tj -72 -28.32 TD (Provided that) Tj ET 72 551.04 64.32 0.72 re f BT 136.32 552.96 TD (, respondent may comply with Part VI. A through D above, if it:) Tj -64.32 -28.32 TD (1.) Tj 36 0 TD (in the case of advertisements disseminated through an interactive electronic medium,) Tj 0 -14.16 TD (discloses the information required by Part VI. A through D above, through the use of a) Tj T* (hyperlink labeled ) Tj -0.04 Tc 0.04 Tw (\223Additional Phone Charges May Apply. Click Here.) Tj -1.44 Tc 0 Tw (\224) Tj 0 Tc (; and) Tj -36 -28.32 TD (2.) Tj 36 0 TD (discloses, clearly and conspicuously, in advertisements and promotional materials) Tj 0 -14.16 TD (disseminated by means other than through an interactive electronic medium that) Tj T* -0.0542 Tc 0.0542 Tw (\223Additional Phone Charges May Apply) Tj -1.44 Tc 1.44 Tw (\224 ) Tj 0 Tc 0 Tw (and also discloses, clearly and conspicuously and) Tj T* (prior to the consumer registering for any such service, the information required by Part) Tj T* (VI. A through D above.) Tj 188.16 -28.32 TD (VII.) Tj -188.16 -28.32 TD (IT IS FURTHER ORDERED that respondent, directly or through any corporation,) Tj -36 -14.16 TD (subsidiary, division, or other device, in connection with the advertising, promotion, offering for) Tj 0 -14.16 TD (sale, sale or distribution of any electronic mail, Internet or other online service that is sold or) Tj T* (distributed in connection with the purchase of another product or service, in or affecting) Tj T* (commerce, shall:) Tj 36 -28.32 TD (A.) Tj 36 0 TD (provide reasonable means that are readily accessible to consumers, including at a) Tj 0 -14.16 TD (minimum a toll-free telephone number and a directory accessible on its Web site,) Tj T* (to determine the telephone numbers available for accessing any such service and) Tj T* (the town or city where those numbers are located; and) Tj -36 -28.32 TD (B.) Tj 36 0 TD (maintain adequate customer support to respond to consumer inquiries regarding) Tj 0 -14.16 TD (the telephone numbers available for accessing any such electronic mail, Internet or) Tj T* (other online service and the town or city where those numbers are located.) Tj -36 -14.16 TD ( ) Tj 186 -42.48 TD (VIII.) Tj ET endstream endobj 30 0 obj 2985 endobj 27 0 obj << /Type /Page /Parent 28 0 R /Resources << /Font << /F0 6 0 R >> /ProcSet 2 0 R >> /Contents 29 0 R >> endobj 32 0 obj << /Length 33 0 R >> stream BT 274.08 74.88 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (Page 8 of 15) Tj -166.08 633.84 TD (IT IS FURTHER ORDERED that respondent, directly or through any corporation,) Tj -36 -14.16 TD (subsidiary, division or other device, shall refrain from using or disclosing, except as required in) Tj 0 -14.16 TD (connection with a judicial, legislative or administrative investigation or proceeding or to respond) Tj T* (to a request made by a government agency, any personal identifying information retained in its) Tj T* (archived database that it collected prior to the entry of this order in connection with the) Tj T* (advertising, promotion or offering for sale of any electronic mail, Internet or other online service) Tj T* (that respondent advertised for sale, but failed to provide to consumers. By signing this order,) Tj T* (respondent hereby certifies that, in connection with advertisements and promotions referred to in) Tj T* (this Part: \(i\) respondent did not transmit to its server\(s\) any of the credit card information it) Tj T* (solicited from consumers; \(ii\) it has deleted from its server\(s\) all of the other personal identifying) Tj T* (information that it did collect from consumers; and \(iii\) it did not share such information with any) Tj T* (third party. The Commission) Tj -2.88 Tc (\222) Tj 0 Tc (s acceptance of this settlement is contingent upon the above) Tj T* (certification. ) Tj 226.08 -28.32 TD (IX.) Tj -190.08 -28.32 TD (IT IS FURTHER ORDERED that respondent, and its successors and assigns, shall not) Tj -36 -14.16 TD (provide the means and instrumentalities to any other party in making any deceptive representation) Tj 0 -14.16 TD (or deceptive material omission prohibited by this order, in connection with the advertising,) Tj T* (promotion, offering for sale, sale, or distribution of any electronic mail, Internet, or any other) Tj T* (online service. ) Tj 228.24 -28.32 TD (X.) Tj -192.24 -28.32 TD (IT IS FURTHER ORDERED that respondent, directly or through any corporation,) Tj -36 -14.16 TD (subsidiary, division, or other device, shall offer reimbursement to certain present and former) Tj 0 -14.16 TD (subscribers of its electronic mail and Internet access services as provided in the Part.) Tj 53.28 -28.32 TD (SUBSCRIBERS ELIGIBLE FOR REDRESS NOTIFICATION LETTERS) Tj ET 125.28 310.32 361.44 0.72 re f BT 108 283.92 TD (A.) Tj 36 0 TD (Respondent shall notify by the means required in subpart B of this Part any present) Tj 0 -14.16 TD (or former subscriber of its electronic mail or Internet service who prior to service) Tj T* (of this order:) Tj 0 -28.32 TD (1.) Tj 36 0 TD (subscribed to such service as part of a rebate program that required the) Tj 0 -14.16 TD (purchase of another product or service and subscription to respondent) Tj -2.88 Tc (\222) Tj 0 Tc (s) Tj T* (Internet access service for a period of more than a month; or) Tj -36 -28.32 TD (2.) Tj 36 0 TD (canceled his or her subscription\(s\) to such service and:) Tj -8.4 -28.32 TD (a.) Tj 21.84 0 TD (identified the unavailability of a local access number as a reason for the) Tj 0 -14.16 TD (cancellation\(s\); or ) Tj ET endstream endobj 33 0 obj 3178 endobj 31 0 obj << /Type /Page /Parent 28 0 R /Resources << /Font << /F0 6 0 R >> /ProcSet 2 0 R >> /Contents 32 0 R >> endobj 35 0 obj << /Length 36 0 R >> stream BT 274.08 74.88 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (Page 9 of 15) Tj -102.96 633.84 TD (b.) Tj 22.32 0 TD (complained to respondent about incurring long distance telephone toll) Tj 0 -14.16 TD (charges \() Tj -1.68 Tc (\223) Tj 0 Tc (toll charges) Tj -1.44 Tc (\224) Tj 0 Tc (\) through the use of such service.) Tj 15.12 -28.32 TD (REDRESS NOTIFICATION LETTERS) Tj ET 208.56 664.32 195.12 0.72 re f BT 108 637.92 TD (B.) Tj 36 0 TD (Respondent shall send, within thirty \(30\) days from the date of service of this) Tj 0 -14.16 TD (order, by first-class mail to the last known address of each subscriber exact copies) Tj T* (of:) Tj 0 -28.32 TD (1.) Tj 36 0 TD (the ) Tj -1.68 Tc (\223) Tj 0 Tc (Refund Offer Notification Letter and Application Form,) Tj -1.44 Tc 1.44 Tw (\224 ) Tj 0 Tc 0 Tw (attached) Tj 0 -14.16 TD (hereto as Attachment A, to subscribers identified under subpart A.1 of this) Tj T* (Part; and) Tj -36 -28.32 TD (2.) Tj 36 0 TD (the ) Tj -1.68 Tc (\223) Tj 0 Tc (Refund Offer Notification Letter and Application Form,) Tj -1.44 Tc 1.44 Tw (\224 ) Tj 0 Tc 0 Tw (attached) Tj 0 -14.16 TD (hereto as Attachment B, to subscribers identified under subpart A.2 of this) Tj T* (Part. ) Tj -36 -28.32 TD (The front of the envelope transmitting Attachment A shall be in the form set forth) Tj 0 -14.16 TD (in Attachment C to this order. The phrase ) Tj -0.0542 Tc 0.0542 Tw (\223ATTENTION: Important Information) Tj T* 0 Tc 0 Tw (Inside - JUNO LONG DISTANCE Refund Program) Tj -1.44 Tc 1.44 Tw (\224 ) Tj 0 Tc 0 Tw (shall appear on the front of) Tj T* (the envelope in typeface equal or larger in size to 14 point. The front of the) Tj T* (envelope transmitting Attachment B shall be in the form set forth in Attachment D) Tj T* (to this order. The phrase ) Tj -0.04 Tc 0.04 Tw (\223ATTENTION: Important Information Inside- JUNO) Tj T* 0 Tc 0 Tw (LONG DISTANCE Refund Program) Tj -1.44 Tc 1.44 Tw (\224 ) Tj 0 Tc 0 Tw (shall appear on the front of the envelope in) Tj T* (typeface equal or larger in size to 14 point. The words ) Tj -1.68 Tc (\223) Tj 0 Tc (FORWARD &) Tj T* (ADDRESS CORRECTION REQUESTED) Tj -1.44 Tc 1.44 Tw (\224 ) Tj 0 Tc 0 Tw (shall appear in the upper left-hand) Tj T* (corner of each envelope, one-quarter of an inch beneath the return address. ) Tj T* (Except as otherwise provided by this order, no information other than that) Tj T* (required by this Part shall be included in or added to the above items, nor shall any) Tj T* (other material be transmitted therewith. ) Tj T* ( ) Tj T* ( Respondent shall also mail the appropriate ) Tj -1.68 Tc (\223) Tj 0 Tc (Refund Offer Notification Letter) Tj T* (and Application Form) Tj -1.44 Tc 1.44 Tw (\224 ) Tj 0 Tc 0 Tw (to any such former subscriber whose mailing is returned by) Tj T* (the U.S. Postal Service as undeliverable and for whom respondent thereafter) Tj T* (obtains a corrected address via the National Change of Address \() Tj -0.4457 Tc (\223NCOA\224\)) Tj T* 0 Tc (registry. Respondent shall retain a NCOA licensee to update its list of such former) Tj T* (subscribers under this subpart by processing the list through the NCOA database. ) Tj T* (The mailing required by this subpart shall be made within ten \(10\) days of) Tj T* (respondent) Tj -2.88 Tc (\222) Tj 0 Tc (s receipt of a corrected address or information identifying each such) Tj T* (former subscriber.) Tj -36 -42.48 TD (C.) Tj 36 0 TD (Respondent shall send, by first class mail, exact copies of:) Tj ET endstream endobj 36 0 obj 3680 endobj 34 0 obj << /Type /Page /Parent 28 0 R /Resources << /Font << /F0 6 0 R >> /ProcSet 2 0 R >> /Contents 35 0 R >> endobj 38 0 obj << /Length 39 0 R >> stream BT 271.2 74.88 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (Page 10 of 15) Tj -127.2 619.68 TD (1.) Tj 36 0 TD (the ) Tj -1.68 Tc (\223) Tj 0 Tc (Refund Offer Notification Letter and Application Form) Tj -1.44 Tc 1.44 Tw (\224 ) Tj 0 Tc 0 Tw (attached) Tj 0 -14.16 TD (hereto as Attachment A to any subscriber identified under subpart A.1 of) Tj T* (this Part who contacts respondent to request reimbursement within one) Tj T* (hundred eighty \(180\) days after the date of service of this order; and ) Tj -36 -28.32 TD (2.) Tj 36 0 TD (the ) Tj -1.68 Tc (\223) Tj 0 Tc (Refund Offer Notification Letter and Application Form) Tj -1.44 Tc 1.44 Tw (\224 ) Tj 0 Tc 0 Tw (attached) Tj 0 -14.16 TD (hereto as Attachment B to any subscriber identified under subpart A.2 of) Tj T* (this Part who contacts respondent to request reimbursement within one) Tj T* (hundred and eighty \(180\) days after the date of service of this order. ) Tj -108 -14.16 TD ( ) Tj 72 -14.16 TD (Respondent shall mail Attachment A or Attachment B to the address provided by ) Tj 0 -14.16 TD (such subscribers within ten \(10\) days after the date of the request. The front of ) Tj T* (the envelope transmitting Attachment A shall be in the form set forth in ) Tj T* (Attachment C to this order and the front of the envelope transmitting Attachment ) Tj T* (B shall be in the form set forth in Attachment D to this order.) Tj 135.6 -28.32 TD (REDRESS) Tj ET 279.6 466.08 52.8 0.72 re f BT 108 439.68 TD (D.) Tj 36 0 TD (Respondent, within thirty \(30\) days of receipt of a subscriber) Tj -2.88 Tc (\222) Tj 0 Tc (s ) Tj -1.68 Tc (\223) Tj 0 Tc (Refund) Tj 0 -14.16 TD (Application Form,) Tj -1.44 Tc 1.44 Tw (\224 ) Tj 0 Tc 0 Tw (appended to either Attachment A or Attachment B of this) Tj T* (order, shall: ) Tj 0 -28.32 TD (1.) Tj 36 0 TD (reimburse all subscribers identified under subparts A.1 or A.2 of this Part) Tj 0 -14.16 TD (for any toll charge\(s\) incurred prior to the date of service of this order and) Tj T* (through use of respondent) Tj -2.88 Tc (\222) Tj 0 Tc (s Internet service within sixty \(60\) days of) Tj T* (subscription to such service, for which any such subscriber has not been) Tj T* (previously reimbursed. ) Tj 114.48 0 TD (Provided that) Tj ET 294.48 324.48 64.32 0.72 re f BT 358.8 326.4 TD (, in cases where any such subscriber) Tj -178.8 -14.16 TD (has received partial reimbursement for such toll charge\(s\), respondent shall) Tj 0 -14.16 TD (reimburse such subscriber for the remainder of such charge\(s.\) ) Tj 302.88 0 TD (Provided) Tj ET 482.88 296.16 42.96 0.72 re f BT 180 283.92 TD (further that) Tj ET 180 282 53.76 0.72 re f BT 233.76 283.92 TD (, each such subscriber identified under subparts A.1 or A.2 of) Tj -53.76 -14.16 TD (this Part shall provide respondent with a copy of the subscriber) Tj -2.88 Tc (\222) Tj 0 Tc (s telephone) Tj 0 -14.16 TD (bill\(s\) reflecting the toll charge\(s\)) Tj 158.88 0 TD /F2 12 Tf ( ) Tj 3.12 0 TD /F0 12 Tf (incurred. ) Tj 48.72 0 TD (Provided, however) Tj ET 390.72 253.68 90.24 0.72 re f BT 480.96 255.6 TD (, in the) Tj -300.96 -14.16 TD (event a subscriber who applies for reimbursement incurred such telephone) Tj 0 -14.16 TD (charge\(s\) at least 18 months prior to the date his or her ) Tj -1.68 Tc (\223) Tj 0 Tc (Refund) Tj T* (Application Form,) Tj -1.44 Tc 1.44 Tw (\224 ) Tj 0 Tc 0 Tw (appended to either Attachment A or Attachment B of) Tj T* (this order, is postmarked, respondent shall:) Tj -8.4 -28.32 TD (a.) Tj 21.84 0 TD (reimburse an amount not to exceed one hundred dollars \($100\) to any) Tj 0 -14.16 TD (such subscriber who provides:) Tj 22.56 -28.32 TD (\(1\)) Tj 36 0 TD ( a written declaration indicating the amount of the telephone) Tj 0 -14.16 TD (charges incurred and that his or her telephone company is) Tj ET endstream endobj 39 0 obj 3984 endobj 37 0 obj << /Type /Page /Parent 28 0 R /Resources << /Font << /F0 6 0 R /F2 40 0 R >> /ProcSet 2 0 R >> /Contents 38 0 R >> endobj 43 0 obj << /Length 44 0 R >> stream BT 271.2 74.88 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (Page 11 of 15) Tj -19.2 633.84 TD (unable to send a copy of the telephone bill\(s\) because such) Tj 0 -14.16 TD (charges were incurred at least 18 months prior to the date) Tj T* (such declaration is signed; and) Tj -36 -28.32 TD (\(2\)) Tj 36 0 TD (a copy of a check \(or checks\) or other form of payment for) Tj 0 -14.16 TD (the toll charge\(s\); and ) Tj -80.88 -28.32 TD (b.) Tj 22.32 0 TD (reimburse an amount not to exceed fifty dollars \($50\) to any such) Tj 0 -14.16 TD (subscriber who only provides respondent with a written declaration) Tj T* (indicating the amount of the telephone charges incurred and that his or) Tj T* (her telephone company is unable to send a copy of the telephone bill\(s\)) Tj T* (because such charges were incurred at least 18 months prior to the date) Tj T* (such declaration is signed.) Tj -49.44 -28.32 TD (2.) Tj 36 0 TD (not require repayment of the rebate received by any subscriber identified) Tj 0 -14.16 TD (under subpart A.1 of this Part:) Tj -8.4 -28.32 TD (a.) Tj 21.84 0 TD (who has canceled or who cancels respondent) Tj -2.88 Tc (\222) Tj 0 Tc (s Internet service within) Tj 0 -14.16 TD (ninety \(90\) days after the date of service of this order; and) Tj -22.32 -28.32 TD (b.) Tj 22.32 0 TD (for whom no local telephone number is available to access such service;) Tj -85.44 -28.32 TD (E.) Tj 36 0 TD (Respondent shall send reimbursement checks to any subscriber who completes and) Tj 0 -14.16 TD (returns to respondent \(1\) the ) Tj -1.68 Tc (\223) Tj 0 Tc (Refund Application Form) Tj -1.44 Tc 1.44 Tw (\224 ) Tj 0 Tc 0 Tw (section of Attachment A) Tj T* (to this order; or \(2\) the ) Tj -1.68 Tc (\223) Tj 0 Tc (Refund Application Form) Tj -1.44 Tc 1.44 Tw (\224 ) Tj 0 Tc 0 Tw (section of Attachment B to) Tj T* (this order, postmarked within sixty \(60\) days of receiving it, and who fulfills the) Tj T* (requirements set forth in subpart D of this Part. Respondent shall send each) Tj T* (reimbursement check by first-class mail, postage prepaid, within thirty \(30\) days of) Tj T* (receipt of each eligible subscriber) Tj -2.88 Tc (\222) Tj 0 Tc (s properly completed ) Tj -1.68 Tc (\223) Tj 0 Tc (Refund Application) Tj T* (Form.) Tj -0.0232 Tc 0.0232 Tw (\224 The front of the envelope transmitting reimbursement checks shall be in) Tj T* 0 Tc 0 Tw (the form set forth in Attachment E to this order.) Tj 26.64 -28.32 TD (OPPORTUNITY FOR APPLICATION CORRECTION) Tj ET 170.64 253.68 270.72 0.72 re f BT 108 227.28 TD (F.) Tj 36 0 TD (Respondent shall notify any subscriber who indicates on the ) Tj -1.68 Tc (\223) Tj 0 Tc (Refund Application) Tj 0 -14.16 TD (Form,) Tj -1.44 Tc 1.44 Tw (\224 ) Tj 0 Tc 0 Tw (appended to either Attachment A or Attachment B of this order, that \(s\)he) Tj T* (is attaching proof of the toll charge\(s\) incurred and fails to do so, or who fails to) Tj T* (otherwise apply properly for a reimbursement, of any error in such subscriber) Tj -2.88 Tc (\222) Tj 0 Tc (s) Tj T* -1.68 Tc (\223) Tj 0 Tc (Refund Application Form,) Tj -1.44 Tc 1.44 Tw (\224 ) Tj 0 Tc 0 Tw (and shall provide a reasonable opportunity for such) Tj T* (subscriber to rectify any such error.) Tj 110.64 -42.48 TD (RECORD KEEPING) Tj ET 254.64 112.08 102.96 0.72 re f endstream endobj 44 0 obj 3354 endobj 42 0 obj << /Type /Page /Parent 28 0 R /Resources << /Font << /F0 6 0 R >> /ProcSet 2 0 R >> /Contents 43 0 R >> endobj 46 0 obj << /Length 47 0 R >> stream BT 289.2 74.88 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (Page 12 of 15) Tj -181.2 619.68 TD (G.) Tj 36 0 TD (Respondent within thirty \(30\) days from service of this order, shall compile and) Tj 0 -14.16 TD (furnish to the Commission separate lists of subscribers identified under \(1\) subpart) Tj T* (A.1 of this Part and \(2\) subpart A.2 of this Part. Such lists shall contain the name) Tj T* (and last known address of each subscriber eligible under subparts A.1 and A.2 of) Tj T* (this Part.) Tj -36 -28.32 TD (H.) Tj 36 0 TD (Within one \(1\) year after the date of service of this order, respondent shall furnish) Tj 0 -14.16 TD (to the Commission separate lists of the subscribers of respondent) Tj -2.88 Tc (\222) Tj 0 Tc (s Internet service) Tj T* (who have applied for reimbursement pursuant to subparts A.1 and A.2 of this Part,) Tj T* (the amount of each reimbursement request, and the date of mailing and amount of) Tj T* (the reimbursement provided to each applicant.) Tj -36 -28.32 TD (I.) Tj 36 0 TD (Respondent shall, for three \(3\) years after the date of service of this order,) Tj 0 -14.16 TD (maintain and upon request make available to the Â鶹´«Ã½ Trade Commission or its) Tj T* (staff for inspection and copying: ) Tj 0 -28.32 TD (1.) Tj 36 0 TD (Sufficient records to identify: ) Tj 0 -28.32 TD (a.) Tj 36 0 TD (The name and last known address of each person sent a notification) Tj 0 -14.16 TD (pursuant to this Part and the date the notification was mailed; and) Tj -36 -28.32 TD (b.) Tj 36 0 TD (The name and address of each person who is notified by respondent) Tj 0 -14.16 TD (that his or her reimbursement application is deficient;) Tj -72 -28.32 TD (2.) Tj 36 0 TD (Sample copies of all letters, descriptions, applications and forms sent to) Tj 0 -14.16 TD (subscribers identified in \(1\) subpart A.1 and \(2\) subpart A.2 of this Part, or) Tj T* (others pursuant to this order; and) Tj -36 -28.32 TD (3.) Tj 36 0 TD (Each and every reimbursement application received.) Tj 118.08 -28.32 TD (XI.) Tj -190.08 -28.32 TD (IT IS FURTHER ORDERED that respondent Juno Online Services, Inc. and its) Tj -36 -14.16 TD (successors and assigns shall for five \(5\) years after the last date of dissemination of any) Tj 0 -14.16 TD (representation covered by this order maintain and upon request make available to the Â鶹´«Ã½) Tj T* (Trade Commission for inspection and copying:) Tj 36 -28.32 TD (A.) Tj 36 0 TD (All advertisements and promotional materials containing the representation.) Tj -36 -28.32 TD (B.) Tj 36 0 TD (All materials that were relied upon in disseminating the representation; and) Tj -36 -28.32 TD (C.) Tj 36 0 TD (All tests, reports, studies, surveys, demonstrations, or other evidence in their) Tj ET endstream endobj 47 0 obj 2781 endobj 45 0 obj << /Type /Page /Parent 28 0 R /Resources << /Font << /F0 6 0 R >> /ProcSet 2 0 R >> /Contents 46 0 R >> endobj 50 0 obj << /Length 51 0 R >> stream BT 271.2 74.88 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (Page 13 of 15) Tj -127.2 633.84 TD (possession or control that contradict, qualify, or call into question the) Tj 0 -14.16 TD (representation, or the basis relied upon for the representation, including complaints) Tj T* (and other communications with consumers or with governmental or consumer) Tj T* (protection organizations.) Tj 152.16 -28.32 TD (XII.) Tj -188.16 -28.32 TD (IT IS FURTHER ORDERED that respondent Juno Online Services, Inc., and its) Tj -36 -14.16 TD (successors and assigns shall deliver a copy of this order to all current and future principals,) Tj 0 -14.16 TD (officers, directors and managers, and to all current and future employees, agents, and) Tj T* (representatives having responsibilities with respect to the subject matter of this order.) Tj T* (Respondent shall deliver this order to current personnel within thirty \(30\) days after the date of) Tj T* (service of this order, and to future personnel within thirty \(30\) days after the person assumes such) Tj T* (position or responsibilities. ) Tj 222 -28.32 TD (XIII.) Tj -186 -28.32 TD (IT IS FURTHER ORDERED that respondent, and its successors and assigns, shall within) Tj -36 -14.16 TD (thirty \(30\) days after the date of service of this order, send by first-class mail, return receipt) Tj 0 -14.16 TD (requested, exact copies of this order and the notice attached hereto as Attachment F, to any third) Tj T* (party with which respondent has entered into a contract or any other agreement, prior to the entry) Tj T* (of this order, for the advertising, promotion, or sale of respondent) Tj -2.88 Tc (\222) Tj 0 Tc (s electronic mail, Internet, or) Tj T* (other online service as part of any rebate program requiring the purchase of another product or) Tj T* (service and subscription to respondent) Tj -2.88 Tc (\222) Tj 0 Tc (s Internet access service for a period of more than a) Tj T* (month. ) Tj 221.76 -28.32 TD (XIV.) Tj -221.76 -14.4 TD /F1 12 Tf ( ) Tj 36 -13.92 TD /F0 12 Tf (IT IS FURTHER ORDERED that respondent Juno Online Services, Inc., and its) Tj -36 -14.16 TD (successors and assigns shall notify the Commission at least thirty \(30\) days prior to any change in) Tj 0 -14.16 TD (the corporation that may affect compliance obligations arising under this order, including, but not) Tj T* (limited to, a dissolution, assignment, sale, merger, or other action that would result in the) Tj T* (emergence of a successor corporation; the creation or dissolution of a subsidiary, parent, or) Tj T* (affiliate that engages in any acts or practices subject to this order; the proposed filing of a) Tj T* (bankruptcy petition; or a change in the corporate name or address. ) Tj 322.8 0 TD (Provided, however) Tj ET 394.8 225.36 90.24 0.72 re f BT 485.04 227.28 TD (, that, with) Tj -413.04 -14.16 TD (respect to any proposed change in the corporation about which respondent learns less than thirty) Tj 0 -14.16 TD (\(30\) days prior to the date such action is to take place, respondent shall notify the Commission as) Tj T* (soon as practicable after obtaining such knowledge. All notices required by the Part shall be sent) Tj T* (by certified mail to the Associate Director, Division of Â鶹´«Ã½, Bureau of Consumer) Tj T* (Protection, Â鶹´«Ã½ Trade Commission, 600 Pennsylvania Avenue, N.W., Washington, D.C.) Tj T* (20580.) Tj 223.92 -28.32 TD (XV.) Tj ET endstream endobj 51 0 obj 3445 endobj 48 0 obj << /Type /Page /Parent 49 0 R /Resources << /Font << /F0 6 0 R /F1 8 0 R >> /ProcSet 2 0 R >> /Contents 50 0 R >> endobj 53 0 obj << /Length 54 0 R >> stream BT 271.2 74.88 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (Page 14 of 15) Tj -163.2 633.84 TD (IT IS FURTHER ORDERED that respondent Juno Online Services, Inc., and its) Tj -36 -14.16 TD (successors and assigns shall, within sixty \(60\) days after service of this order, and at such other) Tj 0 -14.16 TD (times as the Â鶹´«Ã½ Trade Commission may require, file with the Commission a report, in writing,) Tj T* (setting forth in detail the manner and form in which they have complied with this order.) Tj 221.76 -28.32 TD (XVI.) Tj -185.76 -28.32 TD (This order will terminate twenty \(20\) years from the date of its issuance, or twenty \(20\)) Tj -36 -14.16 TD (years from the most recent date that the United States or the Â鶹´«Ã½ Trade Commission files a) Tj 0 -14.16 TD (complaint \(with or without an accompanying consent decree\) in federal court alleging any) Tj T* (violation of the order, whichever comes later; ) Tj 219.84 0 TD (provided, however) Tj ET 291.84 565.2 89.52 0.72 re f BT 381.36 567.12 TD (, that the filing of such a) Tj -309.36 -14.16 TD (complaint will not affect the duration of:) Tj 36 -28.32 TD (A.) Tj 36 0 TD (Any Part in this order that terminates in less than twenty \(20\) years;) Tj -36 -28.32 TD (B.) Tj 36 0 TD (This order) Tj -2.88 Tc (\222) Tj 0 Tc (s application to any respondent that is not named as a defendant) Tj 0 -14.16 TD (in such complaint; and) Tj -36 -28.32 TD (C.) Tj 36 0 TD (This order if such complaint is filed after the order has terminated pursuant) Tj 0 -14.16 TD (to this Part.) Tj -72 -325.68 TD (Provided further that) Tj ET 72 112.08 99.84 0.72 re f BT 171.84 114 TD (, if such complaint is dismissed or a federal court rules that respondent did) Tj ET endstream endobj 54 0 obj 1736 endobj 52 0 obj << /Type /Page /Parent 49 0 R /Resources << /Font << /F0 6 0 R >> /ProcSet 2 0 R >> /Contents 53 0 R >> endobj 56 0 obj << /Length 57 0 R >> stream BT 271.2 74.88 TD 0 0 0 rg /F0 12 Tf 0 Tc 0 Tw (Page 15 of 15) Tj -199.2 633.84 TD (not violate any provision of the order, and the dismissal or ruling is either not appealed or upheld) Tj 0 -14.16 TD (on appeal, then the order will terminate according to this Part as though the complaint had never) Tj T* (been filed, except that the order will not terminate between the date such complaint is filed and) Tj T* (the later of the deadline for appealing such dismissal or ruling and the date such dismissal or ruling) Tj T* (is upheld on appeal.) 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LEE PEELER) Tj 0 -14.16 TD (Assistant Director) Tj T* (Division of Advertising Practices) Tj 0 -42.48 TD ( ) Tj ET 72 211.2 171.6 0.72 re f BT 72 198.96 TD (JOAN Z. 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