UNITED STATES DISTRICT COURT
WESTERN DISTRICT OF WASHINGTON
AT SEATTLE
FEDERAL TRADE COMMISSION, Plaintiff, v.
WADE COOK FINANCIAL CORP., et al.,
Defendants. |
|
Case No.
CONSENT DECREE |
Whereas, plaintiff, the Â鶹´«Ã½ Trade Commission ("Commission") has filed its
complaint pursuant to Section 13(b) of the Â鶹´«Ã½ Trade Commission Act ("FTC
Act"), 15 U.S.C. § 53(b), charging defendants with violations of Section 5 of
the FTC Act, 15 U.S.C. § 45;
Whereas, the defendants deny the occurrence of any fact alleged in the Complaint or
that they have engaged in any act or practice in violation of the FTC Act; and
Whereas, the parties are entering into this Consent Decree to resolve all matters of
dispute between them in this action, on the following terms and conditions, without
adjudication of any issue of fact or law.
NOW, THEREFORE, plaintiff and defendants having requested the Court to enter this
Order, IT IS HEREBY ORDERED, ADJUDGED, AND DECREED as follows:
FINDINGS
1. This Court has jurisdiction over the subject matter of this case and over the
parties consenting hereto.
2. The Complaint states a claim upon which relief may be granted against defendants
under Section 5 of the FTC Act, 15 U.S.C. § 45.
3. Entry of this Order is in the public interest.
SCOPE OF ORDER
This Order applies to future representations in advertising and promotional materials,
including promotional seminars offered for free or for a nominal charge of one hundred
dollars ($100) or less, such as the Financial Clinic offered by defendants prior to entry
of this Order. This Order is not applicable to books, print, electronic, video and audio
publications and instructional seminars published or presented by defendants and sold
primarily at wholesale or retail, rather than primarily distributed for free.
DEFINITIONS
For purposes of this Order, the following definitions shall apply, unless otherwise
indicated:
- A. "Defendants" means Wade Cook Financial
Corporation, Wade Cook Seminars, Inc., and their subsidiaries, successors and assigns,
(hereinafter collectively referred to as "WCFC parties"). Provided however that
Wade Bruce Cook, who is not a named defendants in this matter, enters into this Consent
Decree and agrees to be bound by each of its provisions.
-
- B. "Clearly and prominently" means as follows:
- 1. In an advertisement communicated through an electronic medium (such as television,
video, radio, and interactive media such as the Internet and online services), the
disclosure shall be presented simultaneously in both the audio and video portions of the
advertisement. Provided, however, that in any advertisement presented solely through video
or audio means, the disclosure may be made through the same means in which the ad is
presented. The audio disclosure shall be delivered in a volume and cadence sufficient for
an ordinary consumer to hear and comprehend it. The video disclosure shall be of a size
and shade, and shall appear on the screen a sufficient length of time for an ordinary
consumer to read and comprehend it. In interactive media the disclosure shall also be
unavoidable and shall be presented before the consumer incurs any financial obligation.
-
- 2. In a print advertisement, promotional material, or instructional manual, the
disclosure shall be in a type size and location sufficiently noticeable for an ordinary
consumer to read and comprehend it, in print that contrasts with the background against
which it appears. In multi page documents, the disclosure shall appear on the cover or
first page.
-
- 3. In a promotional seminar the disclosure shall be provided to each seminar attendee in
written form, in a single page document containing no other information, in a type size
sufficiently noticeable for an ordinary consumer to read and comprehend it, in print that
contrasts with the background against which it appears.
-
- C. "Stock" means common stocks, bonds, and options or other derivatives
interests in common stocks or bonds.
-
- D. "Disclosure period" shall mean the period of four calendar quarters that
ends not more than 150 days prior to the date of the representation that triggers the
disclosure.
-
- E."Rate of Return" means the amount of gain or loss in the stock brokerage
accounts of the corporate defendants for the applicable disclosure period expressed as a
percentage of the amount invested. The Rate of Return shall be calculated as follows:
- 1.At the end of the last day of each month, for each stock owned on the last day of the
month, total the cost of each stock purchased during the disclosure period, the fair
market value on the last day of the prior disclosure period of each stock owned on day one
of the disclosure period, and the amount of cash in each of the subject brokerage
accounts. Each of the twelve monthly totals shall be added together. The resulting sum
shall be divided by twelve. The result of this division is the "average cost/value of
securities."
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- 2. At the end of the last day of the disclosure period, the realized gains and losses
from all stock transactions closed out during the disclosure period shall be totaled. The
result is the "realized gain or loss" for the disclosure period. For each stock
purchased and sold within the disclosure period, the realized gain or loss shall be
calculated by subtracting the cost of the stock from the sale price of the stock. For each
stock owned on the first day of the disclosure period and sold during the disclosure
period, the realized gain or loss shall be calculated by subtracting the fair market value
of the stock at the end of the last day of the prior disclosure period from the sale price
of the stock.
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- 3. At the end of the last day of the disclosure period, the unrealized gains and losses
from all stock transactions that were not closed out during the disclosure period shall be
totaled based on the fair market value of such unsold stocks at the close of business on
that day. The result is the "unrealized gain or loss" for the disclosure period.
For each stock purchased during the disclosure period and held on the last day of the
disclosure period, the unrealized gain or loss shall be calculated by subtracting the cost
of the stock from the fair market value of the stock at the end of the last day of the
disclosure period. For each stock owned on day one of the disclosure period and held on
the last day of the disclosure period, the unrealized gain or loss shall be calculated by
subtracting the fair market value of the stock at the end of the last day of the prior
disclosure period from the fair market value of the stock at the end of the last day of
the current disclosure period.
-
- 4. The realized gain or loss and the unrealized gain or loss for the disclosure period
shall be totaled. The result shall be the "total gain or loss" for the
disclosure period.
-
- 5. The total gain or loss shall be divided by the average cost/value of securities. The
result of this division shall be the Rate of Return.
-
- WCFC parties shall not engage in a concerted practice of removing cash assets within
five (5) days from the end of the disclosure period from the subject brokerage accounts
where the purpose or effect is to manipulate or significantly affect the Rate of Return,
as opposed to removing cash assets for the purpose of applying such funds to a specific
investment, expense or other specific use, or to the implementation of a specific
investment strategy.
I.
IT IS THEREFORE ORDERED that WCFC parties are
hereby permanently restrained and enjoined from:
- A. In connection with the advertising, promotion, offering for sale, or sale of the Wall
Street Workshop seminar or any other stock market investment seminar or program, making
any representation, expressly or by implication, that WCFC parties have attained success
trading in stocks using the trading strategies taught at the promoted seminar or program,
or that consumers who attend the promoted seminar or program shall attain success trading
in stocks using the strategies taught there, without disclosing clearly and prominently
the Rate of Return achieved during the disclosure period. If WCFC parties have not traded
during the disclosure period they shall disclose a Rate of Return of zero or disclose the
fact that they have not traded during the prior twelve-month period. Whenever WCFC parties
disclose the Rate of Return achieved during the disclosure period they shall make the
following disclaimer: "Future results may vary."
-
- In addition to the Rate of Return for the disclosure period, WCFC parties shall also
make available on their web site, or make available upon request if they do not have a web
site, their historical rates of return, for each of the three calendar years immediately
preceding the calendar year in which a representation is made that triggers the Rate of
Return disclosure. The three calendar years shall commence on January 1, 1999. Therefore,
until 150 days past the last day of 2001, WCFC parties shall only be required to disclose
the historical annual rate of return data accumulated up to that time.
-
- In the event Wade Bruce Cook, through any corporation or
other entity unrelated to the corporate defendants, makes a statement otherwise covered by
Paragraph I.A of this Order, he shall disclose clearly and prominently the Rate of Return
achieved during the disclosure period, based on the net gain or loss in his personal
brokerage accounts or the brokerage accounts of the entity through which he is then doing
business.
-
- B. In connection with the advertising, promotion, offering for sale, or sale of the Wall
Street Workshop seminar or any other stock market investment seminar or program, using an
actual or hypothetical trade to illustrate a trading strategy, unless WCFC parties
disclose, clearly and prominently, that the illustration does not reflect the Rate of
Return earned by WCFC parties in the stock market, unless such is the case, and that a
consumer who attends the seminar or program may not do as well when executing a similar
trade. When an actual or hypothetical trade is used to illustrate a trading strategy with
the disclosure required by Paragraph I.B, it shall not trigger the disclosure required by
Paragraph I.A.
-
- C. In connection with the advertising, promotion, offering for sale, or sale of the Wall
Street Workshop seminar or any other stock market investment seminar or program,
representing, expressly or by implication, that the testimonial of any person or any
endorsement of the seminar or program represents the typical or ordinary experience of
members of the public who attend the seminar or program, unless WCFC parties disclose,
clearly and prominently, that testimonials reflect only one person's experience, that
consumers who attend the seminar or program should not assume that the experience
described necessarily reflects the testimonialist's overall rate of success, and that
consumers who attend the seminar or program should not expect to achieve the same level of
success. When a testimonial is used with the disclosure required by Paragraph I.C, it
shall not trigger the disclosure required by Paragraphs I.A or I.B, except that any
advertising or promotional item that contains four (4) or more testimonials shall also
comply with Paragraph I.A. For purposes of this Order, "endorsement" shall mean
"endorsement"as defined in 16 C.F.R. § 255.0(b).
-
- D. Failing to disclose clearly and prominently prior to purchase by the consumer all
material terms and conditions of any refund policy WCFC parties offer; or if WCFC parties
do not offer refunds, failing to clearly and prominently disclose this fact prior to
purchase by the consumer.
-
- E. Making any representation, expressly or by implication, in connection with the
advertising, promotion, offering for sale, or sale of any investment seminar or program
unless at the time the representation is made WCFC parties possess and rely upon a
reasonable basis that substantiates the representation.
-
- F. In the event that material that is not within the scope of this Order is disseminated
without charge in conjunction with advertisements, promotional seminars, or other
promotional activities that are subject to this Order, failing to include in such
advertisement, promotional seminar or other promotional activity the clear and prominent
disclosure set forth in Paragraph I.A, whether or not such advertisement, promotional
seminar, or other promotional activity contains any representation that is subject to the
provisions of this Order.
-
- G. Violating any requirement of the Â鶹´«Ã½ Trade Commission's Rule Concerning
Cooling-Off Period for Sales Made At Homes Or At Certain Other Locations, 16 C.F.R. §
429.
CONSUMER REDRESS
II.
IT IS FURTHER ORDERED that:
- A. Within sixty (60) days after entry of this Order, WCFC parties shall complete a
review of their consumer files to identify each consumer who paid to attend the Wall
Street Workshop but did not attend the Wall Street Workshop, and who asked for a refund of
Wall Street Workshop tuition but did not receive it. Upon identification of each consumer,
WCFC parties shall within ten (10) days mail to the consumer a check and release of claim
for the amount of Wall Street Workshop tuition they paid. Upon claimant's cashing of such
check, WCFC parties shall not have any further obligation to claimant for the purchase of
the Wall Street Workshop.
-
- B. Within sixty (60) days after entry of this Order, WCFC parties shall commence mailing
each eligible consumer who paid to attend the Wall Street Workshop on or after January 1,
1997, and before January 1, 2000, the Notice and Proof of Claim, in the form shown on
Attachments A and B, at the rate of two hundred (200) consumers each business day.
Eligible consumer means each person who (1) paid tuition to WCFC parties to attend the
Wall Street Workshop, (2) did not subsequently pay to attend any other seminar offered by
WCFC parties, and (3) has not previously received a refund of Wall Street Workshop tuition
from WCFC parties.
-
- C. In the event WCFC parties receive a Proof of Claim within ninety (90) days after it
has been mailed, then thirty (30) days after the postmarked return date of such Proof of
Claim, WCFC parties shall evaluate the claimant's response as provided in Attachments C, D
and E, filed under seal. Upon determination that such response meets the criteria
established in Attachments C, D and E, and that such response is not false, WCFC parties
shall mail to the claimant a check and release of claim for the amount of Wall Street
Workshop tuition paid, less any actual gain made by the claimant from trading in stocks
using the trading strategies taught at the Wall Street Workshop during the first twelve
(12) months after attending the Wall Street Workshop. Upon claimant's cashing of such
check, WCFC parties shall not have any further obligation to claimant for the purchase of
the Wall Street Workshop. Any dispute between WCFC parties and any claimant as to the
accuracy of the responses provided by the claimant in the Proof of Claim shall be resolved
by a third party mutually agreed to by the parties, on the basis of written submissions,
at the expense of WCFC parties.
-
- D. In the event a claimant returns the Proof of Claim within ninety (90) days but fails
to provide a full response, or to submit all required information, then WCFC parties shall
send to the claimant within fifteen (15) days of the postmarked return date of the Proof
of Claim from a notice detailing the information that has not been provided and advising
the claimant that they must provide such information in full within thirty (30) days of
the postmarked date of the notice. In the event that the claimant then provides all such
information within thirty (30) days, WCFC parties shall then have fifteen (15) days from
the postmarked return date to comply with the requirements set forth in Paragraph II.C. In
the event that the claimant fails to provide the requested information within thirty (30)
days, then WCFC parties shall have no further obligation to claimant under this Order for
the purchase of the Wall Street Workshop.
-
- E. WCFC parties shall keep all responses and documentation provided by claimants
confidential except where disclosure is required by law.
-
- F. Sixty (60) days after entry of this Order, and then every thirty (30) days thereafter
until all obligations under Section II have been satisfied, WCFC parties shall provide to
the Â鶹´«Ã½ Trade Commission an affidavit sworn to by two Directors of WCFC attesting that
they have independently reviewed WCFC parties' compliance with the requirements of this
Section, together with the names and addresses of 1) each person who received a refund
pursuant to Paragraph II.A, and 2) all eligible consumers under the Order and each
claimant who has submitted a Proof of Claim and the disposition of the claim. This report
shall be provided in electronic computer readable form.
-
- G. Upon five (5) days' notice, WCFC parties shall grant access to the Commission to
review, and make copies at the Commission's expense, of all original records pertaining to
compliance by WCFC parties with the requirements of Section II.
-
- H. In the event of a default by WCFC parties in any payment due pursuant to Paragraph
II, which default has not been cured within thirty (30) days of the date of default, Wade
Bruce Cook shall personally make such payment.
GENERAL REQUIREMENTS
III.
IT IS FURTHER ORDERED that in connection with the advertising,
promotion, offering for sale, or sale of any investment seminar or program, WCFC parties
shall, for three (3) years from entry of this Order, maintain and upon request make
available to the Commission for inspection and copying at Commission expense:
- A. All advertisements, and promotional and sales materials, including all speaker and
sales staff training materials;
-
- B. All materials that were relied upon in making the claims contained in the
advertisements, promotional, and sales materials, including speaker and sales staff
training materials;
-
- C. All materials in their possession or control including complaints and other
communications with consumers or with governmental or consumer protection organizations
that contradict, qualify, or call into question the claims made in advertisements, and
promotional and sales materials, including speaker and sales staff training materials, or
the basis relied upon for the claims.
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- D. Records that reflect, for every consumer complaint or refund request, whether
received directly or indirectly or through any third party:
-
- 1. the consumer's name, address, telephone number and the dollar amount paid by the
consumer;
-
- 2. the written complaint or refund request, if any, and the date of the complaint or
refund request;
-
- 3. the basis of the complaint, including the name of any salesperson or seminar
instructor or speaker complained about, and the nature and result of any investigation
conducted concerning any complaint;
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- 4. each response and the date of the response;
-
- 5. any final resolution and the date of the resolution; and
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- 6. in the event of a denial of a refund request, the reason for the denial.
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- E. All brokerage account records, and other records, documenting and substantiating any
Rate of Return disclosed in compliance with Paragraph I.A.
IV.
IT IS FURTHER ORDERED that WCFC parties, in connection with any
business where (1) any defendant is the majority owner of the business or directly or
indirectly manages or controls the business, and (2) the business engages in the sale of
investment seminars or programs, or assists others engaged in these activities, are hereby
permanently restrained and enjoined from:
- A. Failing to take reasonable steps sufficient to monitor and ensure that all their
agents, employees, consultants and independent contractors engaged in sales or other
customer service functions or as seminar instructors or speakers at promotional seminars,
comply with Paragraph I of this Order. Such steps shall include adequate monitoring of
sales and promotional seminar presentations and customer service functions, establishing a
procedure for receiving and responding to consumer complaints; and ascertaining the number
and nature of consumer complaints regarding transactions in which each employee or
independent contractor is involved.
-
- B. Failing promptly to investigate any consumer complaint received by any business to
which this Paragraph applies.
-
- C. Compliance with this Section shall be deemed relevant evidence on the issue of
whether WCFC parties are responsible for acts of a person identified in Paragraph IV.A
that are alleged to violate this Order in any subsequent enforcement proceeding.
V.
IT IS FURTHER ORDERED that, for a period of three (3) years from the
date of entry of this Order, WCFC parties shall:
- A. Provide a copy of this Order to, and obtain a signed and dated acknowledgment of
receipt of same, from each officer or director, for any business where (1) any defendant
is the majority owner of the business or directly or indirectly manages or controls the
business, and (2) the business engages in the sale of investment seminars or programs; and
-
- B. Maintain for a period of three (3) years after creation, and upon reasonable notice,
make available to representatives of the Commission, the original signed and dated
acknowledgments of the receipt of copies of this Order, as required in Paragraph V.A.
VI.
IT IS FURTHER ORDERED that, so that compliance with the provisions of
this Order may be monitored:
- A. Sixty (60) days after the date of entry of this Order, WCFC parties shall provide a
written report to the Commission, sworn to under penalty of perjury, setting forth in
detail the manner and form in which WCFC parties have complied and are complying with this
Order.
-
- B. For the purposes of this Order, WCFC parties shall, unless otherwise directed by the
Commission's authorized representatives, mail all written notifications or other
communications to the Commission to:
-
Director, Northwest Region
Â鶹´«Ã½ Trade Commission
915 2nd Avenue, Room 2896
Seattle, WA 98174
VII.
IT IS FURTHER ORDERED that, for a period of three (3) years from the
date of entry of this Order, for purposes of determining compliance with this Order, WCFC
parties shall permit representatives of the Commission, within five (5) business days of
receipt of written notice from the Commission:
- A. Access during normal business hours to any office or facility storing documents
concerning any business where (1) any defendant is the majority owner of the business or
directly or indirectly manages or controls the business, and (2) the business is engaged
in the sale of investment seminars or programs, or in assisting others engaged in such
business. In providing such access, WCFC parties shall permit representatives of the
Commission to inspect all documents relevant to any matter contained in this Order; and
shall permit Commission representatives to remove documents relevant to any matter
contained in this Order for a period not to exceed five (5) business days so that the
documents may be inspected, inventoried, and copied at the Commission's expense; and
-
- B. To interview the officers, directors, and employees, including all personnel involved
in responding to consumer complaints or inquiries, of any business subject to Paragraph
VII.A. The person interviewed may have counsel present.
VIII.
IT IS FURTHER ORDERED that, within five (5) business days after
receipt by WCFC parties of this Order as entered by the Court, WCFC parties and Wade Bruce
Cook shall submit to the Commission truthful sworn statements, in the forms shown on
Attachments F and G, that shall acknowledge receipt of this Order.
IX.
IT IS FURTHER ORDERED that this Court shall retain jurisdiction of
this matter to enable any of the parties to this Order to apply to the Court at anytime
for such further orders or directives as may be necessary or appropriate for the
interpretation or modification of this Order, the enforcement of compliance therewith or
the punishment of violations thereof.
SO ORDERED, this ______ day of __________, 2000.
UNITED STATES DISTRICT JUDGE
The parties hereby consent to the terms and conditions of the Consent Decree as set
forth above and consent to the entry thereof. The parties waive any rights that they may
have under the Equal Access to Justice Act, 28 U.S.C. § 2412, amended by Pub. L.
104-121, 110 Stat. 847, 863-64 (1996).
FOR DEFENDANTS
_______________________________
DIRECTOR
Wade Cook Financial Corporation
14675 Interurban Ave. S
Seattle, WA 98168
NON-DEFENDANT
_______________________________
WADE BRUCE COOK
FOR PLAINTIFF
ELEANOR DURHAM
FEDERAL TRADE COMMISSION
915 2nd Avenue, Room 2896
Seattle, WA 98174
206-220-4476 |