Important Settlement Update
The administrator sent notices to people with incomplete claims. If you receive a Claim Deficiency Notification, you must provide additional documents by August 25, 2024.
Legitimate emails about this settlement will come from Fashion Nova Refund Center <info@FashionNovaClaims.com>.
How do I respond if I get an email or letter about my claim?
To update your claim, please visit and upload the required documents.
I filed a claim but didn’t get an email or letter. Now, what?
If you didn’t get a message about your claim, that means your claim is being reviewed and you don’t need to do anything right now.
More Information About the Settlement
According to the FTC, Fashion Nova didn’t publish hundreds of thousands of negative reviews about its products and made average star ratings look better by excluding reviews with less than four stars.
The initial claims deadline was August 15, 2023. The FTC is no longer accepting claims.
How much will my payment be?
Your payment amount depends on several factors, including how many people file claims.
When will I get my payment?
We don’t have a mailing date yet for payments. We will update this page when we have more information.
Where can I get help or find more information?
You can contact the claims administrator by calling 1-855-678-0018 or sending an email to info@FashionNovaClaims.com.