FTC sends payments to people who bought DNA test kits or health reports
The FTC is sending more than $49,500 to 2,432 people who bought DNA test kits or health reports from Vitagene.
Vitagene promised to store its customers’ health and genetic information in a secure environment. But the FTC says that Vitagene didn’t keep that promise and that its security failures left more than 2,000 health reports unprotected.
The FTC entered into a settlement with Vitagene, which required the company to pay money, delete data it shouldn’t have, get customer consent before sharing data, and establish a strong security program. The FTC is now using the money to provide refunds to eligible Vitagene customers.
If you get a check, please cash it within 90 days.
If you get a PayPal payment, please accept it within 30 days. If you are eligible for a PayPal payment from this settlement, you will get an email from subscribe@subscribe.ftc.gov. Then, within 24 hours, you will get an email from PayPal about your payment.
You can find answers to common questions about FTC refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-888-427-9238.