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Better safeguard than sorry

Lesley Fair
To quote studio head Samuel Goldwyn’s famous malaprop, an oral contract isn’t worth the paper it’s printed on. The same can be said of a written security policy if a company doesn’t carry out its provisions. A proposed FTC settlement with a Texas technology firm alleges the company created a written “Third Party Vendor Risk Management†policy as part of its obligations under the Gramm-Leach-Bliley Safeguards Rule, but didn’t follow through to...

FTC issues 6(b) orders to social media and video streaming services

Lesley Fair
One digit can make a lot of difference. Would the Proclaimers have walked 501 miles? How effective was Love Potion #10? Did the Beatles ask would you still need me, would you still feed me when I’m 65? With so much attention on Section 5 of the FTC Act, some may overlook another important provision of the statute: Section 6(b). The FTC has issued 6(b) orders to nine well-known social media and video streaming platforms seeking information about...

Operation Income Illusion cracks down on illusory income claims

Lesley Fair
There’s a standard movie trope of a group stranded in the desert. Parched and burned, their spirits soar when they see an oasis on the horizon. With their last ounce of energy, they crawl toward the lush palms and beckoning pool. But as they dip their hands in the water, they realize it was just a mirage. For consumers looking to supplement their income and gain financial independence, promoters’ promises may seem like that oasis on the horizon...

Ransomware prevention: An update for businesses

Ben Rossen
Imagine turning on your computer one morning to discover you and your employees are locked out of your system. A threatening message appears on the screen demanding a ransom if you ever want to see your data again. You check your backups and they’ve been destroyed. Your business is at a standstill, losing money with every passing minute. It may sound like a nightmare, but for many companies, a ransomware attack is all too real. And even more...

12 Days of Consumer Protection

Lesley Fair
If you haven’t been following The 12 Days of Consumer Protection on the FTC’s Consumer Blog, you’re in for a treat. The puns are terrific, the visuals are sharable on social media, and the holiday-themed tips are a thoughtful way to let far-flung friends and family know you’re thinking of them. Searching the internet for that perfect gift? Hawking in a winter wonderland offers advice about online shopping. If someone you know is in a career...

Income scams: big promises, big losses

Emma Fletcher
When the job market is tough, scammers target people who are looking for work or trying to bring in extra income. Economic conditions caused by the COVID-19 pandemic may have created ideal conditions for these scams to proliferate. In fact, the volume of reports to the FTC about income scams reached the highest levels on record in the second quarter of 2020. 1 These income scams take many forms. Looming large are phony job offers involving fake...

FTC’s AppFolio case: The Fair Credit Reporting Act does more than just abide

Lesley Fair
Cult classic The Big Lebowski proves that mistaken identity can be entertaining on film. But for people looking to rent a house or apartment, it wasn’t so entertaining when tenant background reports about them provided by California company AppFolio included someone else’s convictions and evictions. An FTC settlement that includes a $4.25 million civil penalty reminds businesses like AppFolio of the Fair Credit Reporting Act’s requirement that...

A prescription for complying with the Eyeglass Rule

Lesley Fair
When patients leave the office after an appointment with their eyecare professional, they should have certain things in hand: their coat, their phone – and a copy of their eyeglass prescription. The FTC’s Ophthalmic Practice Rules – otherwise known as the Eyeglass Rule – require prescribers to provide patients a copy of their prescription immediately after an examination to determine the refraction of a patient’s eyes, even if the patient doesn’t...

File comments in HSR Rulemaking by February 1

Kate Walsh and Ken Libby, Bureau of Competition
Earlier this fall, the Commission announced two separate rulemaking initiatives aimed at updating the rules and interpretations that implement the Hart-Scott-Rodino Act. After publication of the notice in the Â鶹´«Ã½ Register, the deadline for comments on both initiatives is now set for February 1, 2021. Understanding the breadth of topics and the significance of the proposed changes, we want to encourage a wide range of stakeholders to submit...

Setting the debt parking brake

Lesley Fair
What are the biggest risks of parking? A dinged door? A bruised bumper? For consumers victimized by the pernicious practice of debt parking, the impact on their financial health can be devastating. And if you’re a debt collector who engages in debt parking, an FTC settlement with Midwest Recovery Systems suggests you could face law enforcement action for violations of the FTC Act, the Fair Debt Collection Practices Act, and the Fair Credit...