Mobile cramming is a modern version of a long-time scam in which consumers' phone bills are used as a vehicle for unauthorized charges placed by third parties.
Since 2013, The Commission has taken significant steps to fight mobile cramming, bringing multiple enforcement actions and holding a workshop to explore the scope of this important consumer protection issue.
- FTC Obtains Orders Halting Mobile Cramming Scheme ( )
- FTC Providing Over $88 Million in Refunds to AT&T Customers Who Were Subjected to Mobile Cramming ( )
- T-Mobile to Pay At Least $90 Million, Including Full Consumer Refunds To Settle FTC Mobile Cramming Case ( )
- Defendants in Massive Spam Text Message, Robocalling and Mobile Cramming Scheme to Pay $10 Million to Settle FTC Charges ( )
- AT&T to Pay $80 Million to FTC for Consumer Refunds in Mobile Cramming Case ( )
- Operator of Mobile Cramming Scheme Will Pay More Than $1.2 Million in FTC Settlement ( )
- FTC Testifies Before Congress on Mobile Cramming Issues ( )
- At FTC’s Request, Court Shuts Down Mobile Cramming Operation That Stuck Consumers with More Than $100 Million in Unauthorized Charges ( )
- FTC Recommends Mobile Industry Changes to Combat Mobile Cramming ( )
- FTC Adds Mobile Cramming to Charges Against Text Spam and Robocall Network ( )
- FTC Alleges T-Mobile Crammed Bogus Charges onto Customers’ Phone Bills ( )
- Operators of Massive Mobile Cramming Scheme Will Surrender More Than $10M in Assets in FTC Settlement ( )
- FTC Moves Against Massive Mobile Cramming Operation That Heaped Millions in Unwanted Charges on Consumers’ Bills ( )
- Mobile Crammers Settle FTC Charges of Unauthorized Billing ( )
- Jesta Digital Settles FTC Complaint it Crammed Charges on Consumers' Mobile Bills Through 'Scareware' and Misuse of Novel Billing Method ( )
- FTC Files Its First Case Against Mobile Phone "Cramming" ( )
- FTC to Host Mobile Cramming Roundtable May 8 ( )
- FTC Calls Wireless Phone Bill Cramming a Significant Consumer Problem ( )
- FTC Releases Agenda for Telephone Bill Cramming Forum ( )
- FTC Forum in May 2011 Will Examine Ways to Protect Consumers From "Cramming" of Unauthorized Charges on Their Phone Bills ( )
- Mobile Cramming: An FTC RoundtableMay 8, 2013
- Phone Bill Cramming: A DiscussionMay 11, 2011
