Protecting Consumers from Fraud and Deception
As the nation’s consumer protection agency, the Â鶹´«Ã½ Trade Commission has a broad mandate to protect consumers from fraud and deception in the marketplace. To fulfill this goal, the FTC takes law enforcement actions, provides consumer and business education, issues reports and policy guidance, leads workshops, and participates in other forums.
- Leader Automotive Group, et al., FTC and State of Illinois v. ( )
- Cancer Recovery Foundation, Inc ( )
- SuperGoodDeals.com, Inc. ( )
- Intellivision, In the Matter of ( )
- GOAT, FTC v. ( )
- Ecom Genie ( )
- Seek Capital ( )
- H&R Block, In the Matter of ( )
- Sitejabber ( )
- Asbury Automotive Group, Inc., et al., In the Matter of ( )
- Lyft, Inc., U.S. v. ( )
- LCA-Vision Inc. d/b/a LasikPlus ( )
- American Future Systems, Inc. ( )
- Instant Brands LLC, In the Matter of ( )
- Grand Canyon University/Grand Canyon Education ( )
- Invitation Homes Inc., FTC v. ( )
- Rytr LLC, In the Matter of ( )
- DoNotPay ( )
- USA Student Debt Relief, FTC v. ( )
- CarShield ( )
- FTC, Illinois Take Action Against Leader Automotive Group for Overcharging and Deceiving Consumers Through Add-Ons, Junk Fees, Bogus Reviews ( )
- FTC to Hold Informal Hearing on Proposed Rule Amendment Banning Impersonation of Individuals ( )
- FTC Approves Final Order against Rytr, Seller of an AI “Testimonial & Review†Service, for Providing Subscribers with Means to Generate False and Deceptive Reviews ( )
- Â鶹´«Ã½ Trade Commission Announces Bipartisan Rule Banning Junk Ticket and Hotel Fees ( )
- FTC, Illinois Attorney General Take Action Against Grubhub for Harming Diners, Workers, and Small Businesses ( )
- New FTC Data Show Skyrocketing Consumer Reports About Game-Like Online Job Scams ( )
- Statement on FTC’s Win in Lawsuit Against the Makers of Dietary Supplement Prevagen ( )
- FTC Staff Sends Warning Letters to Healthcare Plan Marketers and Lead Generators ( )
- FTC Acts to Stop Scheme that Bilked Millions out of Student Loan Borrowers ( )
- FTC Sends Refunds to Consumers Deceived by False Claims of ‘Next Day’ Shipping on COVID PPE at Height of Pandemic ( )
- FTC Takes Action Against IntelliVision Technologies for Deceptive Claims About its Facial Recognition Software ( )
- FTC Order Requires Online Retailer GOAT to Pay More than $2 Million to Consumers for Mail Order Rule Violations and to Honor Its Buyer Protection Policies ( )
- FTC Takes Aim at Top Fraud Driving Losses Among Older Americans ( )
- FTC Sends More Than $140,000 to Consumers Deceived by False Made in USA Claims by Chaucer Accessories and Bates Accessories ( )
- FTC Staff Issues Report on Undercover Funeral Rule Phone Sweep ( )
- Â鶹´«Ã½ Court Orders Harris Jewelry to Restore its Website and Claims Portal for Servicemembers to Request Refunds ( )
- Reports of Unwanted Telemarketing Calls Down More Than 50 Percent Since 2021 ( )
- FTC Takes Action Against Bogus Business Finance Scheme Seek Capital For Costing Small Business Owners Millions ( )
- FTC Action Stops H&R Block’s Unfair Downgrading Practices and Deceptive Promises of ‘Free’ Filing ( )
- FTC Announces Tentative Agenda for November 14 Open Commission Meeting ( )
- Look who’s covered: the amended TSR and tech support scams( )
- Food for thought: The FTC’s proposed settlement with Grubhub( )
- Getting to the bottom line: The FTC’s bipartisan Junk Fees Rule and your business( )
- No shortcuts to five stars: Lessons from the FTC’s settlement with Sitejabber( )
- Click to Cancel: The FTC’s amended Negative Option Rule and what it means for your business( )
- Mark your calendars, telemarketers and sellers! October 15 is the Telemarketing Sales Rule’s Record Store Day.( )
- Operation AI Comply: continuing the crackdown on overpromises and AI-related lies( )
- Mind your net impression: when seafood is not wild, fresh-caught, or local( )
- When “IP†stands for illegal practices: Protecting your business from trademark deception( )
- Special Delivery for Adoption Intermediaries: No Tolerance for Deception( )
- FTC staff report analyzes 70 MLM income disclosure statements( )
- What’s the worst that could happen?( )
- Car dealers included add-ons without consumers’ consent and discriminated against Black and Latino buyers, alleges FTC( )
- Bait, switch, hitch, and which? FTC and Arizona AG challenge car dealers’ alleged deceptive and discriminatory practices( )
- We’ll pay you to give our new rule a good review( )
- Don’t waste your energy on a solar scam( )
- FTC says CarShield shielded consumers from the truth about limitations of its vehicle service contracts( )
- $43.5 million in redress and debt cancellation to servicemembers, military spouses, and other consumers due to multiple missteps by education provider Career Step( )
- How is a student debt relief outfit allegedly misleading consumers? Let us count the ways. ( )
- Warning to companies selling cannabis edibles packaged like snacks popular with kids: Put safety over sales( )
- The Attention Economy: Monopolizing Kids’ Time OnlineFebruary 25, 2025
- Open Commission Meeting- March 21, 2024March 21, 2024
- PrivacyCon 2024March 6, 2024
- Informal Hearing on Proposed Amendments to the Negative Option Rule - February 14, 2024February 14, 2024
- Informal Hearing on Proposed Trade Regulation Rule on the Use of Consumer Reviews and Testimonials - February 13, 2024February 13, 2024
- Informal Hearing on Proposed Amendments to the Negative Option Rule - January 31, 2024January 31, 2024
- Open Commission Meeting -January 18, 2024January 18, 2024
- Open Commission Meeting - September 14, 2023September 14, 2023
- Open Commission Meeting - March 16, 2023March 16, 2023
- Open Commission Meeting - January 19, 2023January 19, 2023
- Open Commission Meeting - December 14, 2022December 14, 2022
- Open Commission Meeting - October 20, 2022October 20, 2022
- Protecting Kids from Stealth Advertising in Digital MediaOctober 19, 2022
- Open Commission Meeting -May 19, 2022May 19, 2022
- Open Commission Meeting - April 28, 2022April 28, 2022
- Open Commission Meeting - March 17, 2022March 17, 2022
- Open Commission Meeting – July 1, 2021July 1, 2021
- Bringing Dark Patterns to Light: An FTC WorkshopApril 29, 2021
- Cmr. Chopra remarks at event hosted by Truth in AdvertisingJanuary 11, 2021
- Reviewing the Franchise Rule: An FTC WorkshopNovember 10, 2020
- Dissenting Statement of Commissioner Andrew N. Ferguson Regarding the Unfair or Deceptive Fees Rulemaking ( )
- Concurring Statement of Commissioner Rebecca Kelly Slaughter Regarding the Final Trade Regulation Rule on Unfair or Deceptive Fees ( )
- Statement of Chair Lina M. Khan Regarding the Trade Regulation Rule on Unfair or Deceptive Fees ( )
- Statement of Commissioner Melissa Holyoak Regarding Trade Regulation Rule on Unfair or Deceptive Fees ( )
- Statement of Commissioner Andrew N. Ferguson Concurring in Part and Dissenting in Part In the Matter of Grubhub, Inc. ( )
- Concurring Statement of Commissioner Andrew N. Ferguson In the Matter of IntelliVision Technologies Corp. ( )
- Concurring Statement of Commissioner Andrew N. Ferguson Regarding 1661, Inc. d/b/a GOAT ( )
- Concurring Statement of Commissioner Melissa Holyoak Regarding 1661, Inc. d/b/a GOAT ( )
- Concurring Statement of Commissioner Andrew N. Ferguson In the Matter of H&R Block ( )
- Statement of Chair Lina M. Khan Joined by Commissioner Rebecca Kelly Slaughter and Commissioner Alvaro M. Bedoya In the Matter of Lyft, Inc. ( )
- Dissenting Statement of Commissioner Melissa Holyoak In the Matter of Lyft, Inc. ( )
- Statement of Commissioner Andrew N. Ferguson Concurring in Part and Dissenting in Part In the Matter of Lyft, Inc. ( )
- Statement of Commissioner Andrew N. Ferguson Dissenting in Part and Concurring in the Denial of the Motion In the Matter of H&R Block, Inc., et al. ( )
- Statement of Chair Lina M. Khan Joined by Commissioner Alvaro M. Bedoya Concurring in the Denial of the Motion In the Matter of H&R Block, Inc., et al. ( )
- Statement of Commissioner Rebecca Kelly Slaughter Regarding the Final Trade Regulation Rule Concerning Recurring Subscriptions and Other Negative Option Programs ( )
- Dissenting Statement of Commissioner Melissa Holyoak re Negative Option Rule ( )
- Concurring Statement of Commissioner Melissa Holyoak Regarding Invitation Homes ( )
- Concurring and Dissenting Statement of Commissioner Andrew N. Ferguson in the Matter of Invitation Homes ( )
- Oral Remarks of Commissioner Melissa Holyoak at the Open Commission Meeting on September 19, 2024 ( )
- Remarks of Commissioner Melissa Holyoak at National Advertising Division Keynote 2024 ( )
- Opinion 14-1 ( )
- General Motors Company ( )
- Opinion 10-2 ( )
- Opinion 10-1 ( )
- Opinion 09-2 ( )
- Opinion 09-1 ( )
- Opinion 09-1 ( )
- Opinion 08-1 ( )
- Opinion 08-1 ( )
- Letter Responding To Complaint From Campaign for a Commercial-Free Childhood Concerning the Advertising and Promotion of PG-13-Rated Movies To Children ( )
- Letter Responding To Complaint From Computer & Communications Industry Association Regarding Alleged Misrepresentations of Consumer Fair Use and Related Rights by Certain ( )
- Opinion 07-1 ( )
- Sony Electronic's Proposal to Resell As “New†Returned Consumer Electronics Products ( )
- Letter To Commercial Alert Concluding -- With Respect To A Type of Amplified Word of Mouth Marketing -- That The Staff Will Determine On A Case-By-Case Basis Whether Law ( )
- Opinion 06-2 ( )
- Opinion 06-1 ( )
- Letter to Council for Responsible Nutrition Regarding ConsumerLab.com, LLC and its Product Review and Voluntary Certification Programs for Testing Dietary Supplements and Similar ( )
- Letter to the DMA Regarding Email Messages Containing Content From Multiple Advertisers When One of the Advertisers Has the Recipient's Affirmative Consent ( )
- Letter To Commercial Alert Applying Commission Policy To Determine On A Case-By-Case Basis Whether Particular Advertising Formats Such As Product Placements Are Deceptive ( )
- Opinion 04-2 ( )
- National Do Not Call Registry Data Book for Fiscal Year 2024 ( )
- Protecting Older Consumers 2023-2024: A Report of the Â鶹´«Ã½ Trade Commission ( )
- Multi-Level Marketing Income Disclosure Statements ( )
- Biennial Report to Congress Under the Do-Not-Call Registry Fee Extension Act of 2007 for Fiscal Years 2022 and 2023 ( )
- National Do Not Call Registry Data Book for Fiscal Year 2023 ( )
- Protecting Older Consumers 2022-2023: A Report of the Â鶹´«Ã½ Trade Commission ( )
- Protecting Kids from Stealth Advertising in Digital Media: A FTC Staff Perspective ( )
- National Do Not Call Registry Data Book for Fiscal Year 2022 ( )
- Protecting Older Consumers 2021-2022: A Report of the Â鶹´«Ã½ Trade Commission ( )
- Bringing Dark Patterns to Light ( )
- E-Cigarette Report for 2015-2018 ( )
- National Do Not Call Registry Data Book for Fiscal Year 2021 ( )
- Protecting Older Consumers 2020-2021: A Report of the Â鶹´«Ã½ Trade Commission ( )
- Protecting Consumers During the COVID-19 Pandemic: A Year in Review ( )
- Order to File Special Report Regarding Physician Group and Healthcare Facility Mergers ( )
- National Do Not Call Registry Data Book for Fiscal Year 2020 ( )
- Staff Perspective Paper on Loot Box Workshop ( )
- Social Media Bots and Advertising: FTC Report to Congress ( )
- Made in the USA: An FTC Workshop ( )
- "That's the Ticket" Workshop: Staff Perspective ( )
- Samuel Levine Letter to New York Senate on Junk Fees ( )
- Samuel Levine Letter to Virginia Legislature on Junk Fees ( )
- BCP Staff Comment to U.S. Department of Education Concerning Proposed Regulations Protecting Postsecondary Students ( )
- FTC Staff Comment Before the Â鶹´«Ã½ Communications Commission Regarding Advanced Methods to Target and Eliminate Unlawful Robocalls ( )
- FTC Comment Before the Â鶹´«Ã½ Communications Commission Regarding Liability for Telemarketing Calls Under the Telephone Consumer Protection Act (TCPA), CG Docket No. 11-50 ( )
- FTC Comment Before the Â鶹´«Ã½ Communications Commission In the Matter of Empowering Parents and Protecting Children in an Evolving Media Landscape (MB Docket No. 09-194) ( )
- Possible Anticompetitive Barriers to E-Commerce: Contact Lenses: A Report from the Staff of the FTC ( )
- Mobile Health App Interactive Tool ( )
- The Consumer Reviews and Testimonials Rule: Questions and Answers ( )
- Complying with the Made in USA Standard ( )
- Complying with the Eyeglass Rule ( )
- Business Guidance Concerning Multi-Level Marketing ( )
- FTC CARS Rule: Combating Auto Retail Scams – A Dealers Guide ( )
- What Third Party Sellers Need to Know About the INFORM Consumers Act ( )
- CAN-SPAM Act: A Compliance Guide for Business ( )
- Las Estafas y Su Pequeño Negocio: Una GuÃa Para los Negocios ( )
- Scams and Your Small Business: A Guide for Business ( )
- FTC's Endorsement Guides: What People Are Asking ( )
- Informing Businesses about the INFORM Consumers Act ( )
- Health Products Compliance Guidance ( )
- Mobile Health App Developers: FTC Best Practices ( )
- Featuring Online Customer Reviews: A Guide for Platforms ( )
- Soliciting and Paying for Online Reviews: A Guide for Marketers ( )
- FAQs: Complying with the Contact Lens Rule ( )
- The Contact Lens Rule: A Guide for Prescribers and Sellers ( )
- Divulgaciones 101 para influenciadores de los medios sociales ( )
- Disclosures 101 for Social Media Influencers ( )
- Protecting Military Servicemembers and Veterans from Financial Scams and Fraud: Prepared Statement of the Â鶹´«Ã½ Trade Commission Before the House Subcommittee on National Security ( )
- Stopping COVID-19 Fraud and Price Gouging ( )
- Opening Statement Of Acting Chairwoman Rebecca Kelly Slaughter before the United States House Committee on Energy and Commerce Subcommittee on Consumer Protection and Commerce: The Urgent Need To Fix Section 13(B) Of The FTC Act ( )
- Prepared Statement of the Â鶹´«Ã½ Trade Commission: Curbing COVID Cons: Warning Consumers about Pandemic Frauds, Scams, and Swindles ( )
- Prepared Statement of the Â鶹´«Ã½ Trade Commission: The Urgent Need to Fix Section 13(b) of the FTC Act ( )
- Prepared Statement of the Â鶹´«Ã½ Trade Commission: Strengthening the Â鶹´«Ã½ Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Acting Chairwoman Rebecca Kelly Slaughter: Strengthening the Â鶹´«Ã½ Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Rohit Chopra: Strengthening the Â鶹´«Ã½ Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Christine S. Wilson: Strengthening the Â鶹´«Ã½ Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Noah Joshua Phillips: Strengthening the Â鶹´«Ã½ Trade Commission's Authority to Protect Consumers ( )
- Statement of Commissioner Noah Joshua Phillips Regarding the Hearing on Oversight of the Â鶹´«Ã½ Trade Commission ( )
- Oversight of the Â鶹´«Ã½ Trade Commission ( )
- Prepared Statement of the Â鶹´«Ã½ Trade Commission: “Abusive Robocalls and How We Can Stop Them,†Before the Committee on Commerce, Science and Transportation, United States Senate ( )
- Prepared Statement of the Â鶹´«Ã½ Trade Commission: "Still Ringing Off the Hook: An Update on Efforts To Combat Robocalls," Before the Special Committee on Aging, United States Senate ( )
- Prepared Statement of the Â鶹´«Ã½ Trade Commission on "Staying A Step Ahead: Fighting Back Against Scams Used To Defraud Americans†( )
- Prepared Statement of the Â鶹´«Ã½ Trade Commission On “Combatting Illegal Robocalls: Initiatives To End the Epidemic ( )
- Prepared Statement of the Â鶹´«Ã½ Trade Commission On Emerging Threats in the Online Advertising Industry ( )
- Prepared Statement of the Â鶹´«Ã½ Trade Commission Entitled “Stopping Fraudulent Robocall Scams: Can More Be Done?†( )
