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Business Blog

Consumer gag clauses: Totally not awesome under CRFA

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Moon Unit Zappa’s 1982 song “Valley Girl†popularized the phrase “gag me with a spoon.†We doubt the lyric “gag me with a form contract clause†would have been a hit, but it’s among the tactics...
Business Blog

3 tips from 3 FTC Consumer Review Fairness Act cases

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Their lines of work are as different as can be: an HVAC and electrical contractor, a flooring seller, and a company that takes people on horseback rides. But according to the FTC, they have one thing...
Business Blog

The many facets of advertising diamonds with clarity

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Last month the FTC sent staff warning letters to eight firms advertising simulated or laboratory-created diamonds. According to the letters, the companies had promoted their products without...
Business Blog

FTC workshop looks into loot boxes

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Gamers call them loot boxes – in-game rewards players can buy that contain a random assortment of virtual items. The loot may help players advance in an online game or allow them to customize their...
Business Blog

It’s unwise to incentivize positive skewed reviews

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Is there anything you can’t get delivered to your front door? (And yes, home renovators will attest you can even get a front door delivered to your front door.) The burgeoning subscription model can...
Business Blog

They give love a bad name

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Just in time for Valentine’s Day, the FTC staff released a Data Spotlight highlighting the category of scam with the highest amount of reported financial loss among complaint categories the FTC uses...
Business Blog

New date for FTC workshop on ticket sales

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You won’t need a ticket, but you will need to mark your calendar for June 11, 2019. That’s the new date for That’s the Ticket, an FTC workshop about online ticket sales. The workshop – originally...
Business Blog

Planning a social media marketing campaign? Read this first.

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It started as one of those “run it up the flagpole†ideas to enlist big-name gymnasts to promote a brand of mosquito repellent just as news stories about the 2016 Brazil Olympics were sounding...
Business Blog

Camouflaged commerce: What was going on at army.com?

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Where do people go when considering careers in the military? Online, of course. Based on the search terms they selected, they often found themselves on sites like army.com, armyenlist.com, and similar...
Business Blog

District court rules on redress, ROSCA, and disclosures

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The scheme started with a Craigslist ad for a rental property and ended with a $5.2 million judgment for violations of the FTC Act, the Restore Online Shoppers’ Confidence Act, the Fair Credit...