The legal library gives you easy access to the FTC’s case information and other official legal, policy, and guidance documents.
Top Co Complaints Report - May 2024
Aqua Finance
A Â鶹´«Ã½ Trade Commission action against household water treatment funding company Aqua Finance, Inc. (AFI) has led to a settlement that will provide $20 million in refunds and an additional $23.6 million in debt forgiveness for consumers harmed by its dealers’ deceptive sales tactics.
The FTC’s complaint against AFI charges that the company’s nationwide network of dealers went door-to-door, deceiving consumers about the financing terms for water filtering and softening products. According to the complaint, the bogus claims left consumers with thousands of dollars in unexpected debt and huge interest payments, while its financing terms impaired some consumers’ ability to sell their homes.
Amphastar Pharmaceuticals Inc. Warning Letter
Safeguarding and Securing the Open Internet FCC-FTC Memorandum of Understanding
Statement of Commissioner Holyoak, Joined by Commissioner Ferguson, Regarding the Health Breach Notification Rule
Williams Sonoma
Home products company Williams-Sonoma will be required to pay a record civil penalty of $3.175 million for violating a 2020 Â鶹´«Ã½ Trade Commission order requiring the retailer to tell the truth about whether the products it sells are Made in USA.
In a complaint filed by the Department of Justice upon notification and referral from the FTC, the agency charges that Williams-Sonoma listed multiple products for sale as being “Made in USA†when in fact they were made in China and other countries. The company has agreed to a settlement that requires them to pay the civil penalty, which is the largest ever in a Made in USA case.
Doxo
The Â鶹´«Ã½ Trade Commission is taking action against bill payment company Doxo and two of its co-founders, charging that the company uses misleading search ads to impersonate consumers’ billers and deceptive design practices to mislead consumers about millions of dollars in junk fees they tacked on to consumers’ bills.
The complaint alleges that Doxo, its CEO and co-founder Steve Shivers, and its vice president and co-founder Roger Parks, have known from years of internal surveys and complaints from tens of thousands of consumers and hundreds of billers of the harms their business model caused consumers and have still failed to correct their unlawful actions.