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Business Blog

FTC says this Dude didn’t abide – by the law, that is

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In the words of Jeff Bridges’ character in the cult classic "The Big Lebowski," “I’m the Dude or His Dudeness or Duder or El Duderino, if you’re not into the whole brevity thing.†He’d also probably...
Business Blog

The Luring Test: AI and the engineering of consumer trust

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In the 2014 movie Ex Machina , a robot manipulates someone into freeing it from its confines, resulting in the person being confined instead. The robot was designed to manipulate that person’s...
Business Blog

The 411 about FTC-Florida AG action against Chargebacks911

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When consumers dispute the validity of a credit card charge, merchants may hire a “chargeback mitigation company†to dispute the consumer’s dispute. That’s the business of a company called...